Marketing CRM Administrator
Marketing CRM Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
Elevate Aviation Group (EAG)
Job Title Marketing CRM Administrator
Department Marketing
Reports to Director Marketing
Location Boca Raton FL
Who we are
Elevate Aviation Group established in 2003 provides air transportation travel consultancy aircraft acquisitions and aircraft management services to some of the most recognized names in business sports entertainment government and higher education. Elevate Aviation Groups wholly owned subsidiaries Private Jet Services Elevate Jet and Elevate MRO share a mission to provide aircraft owners and flyers unsurpassed service safety and counsel. Whether clients require charter flights large group travel aircraft management services aircraft maintenance or aircraft acquisition services Elevate Aviation Group delivers highly personalized solutions to meet each clients unique needs 24 hours a day 365 days of the year to any destination.
Summary of position
The marketing CRM Administrator is responsible for building out the use of the enterprise CRM solution of Elevate Aviation Group and Private Jet Services.
Essential Duties & Responsibilities
- Under the direction of the Director of Marketing maintain features including user management roles/profiles permission sets and sharing rules page layouts custom fields validations automation and email templates among others.
- Create Dashboards Reports etc. for Leadership and Sales/Marketing organizations.
- Assist with resolving technical challenges and incidents to maintain operational reliability and consistent user experience.
- Provide relevant and timely communication for CRM users to ensure business process changes and respective CRM functionality enhancements are understood and effectively delivered.
- Build and maintain realtime datadriven reports to create a wealth of information from data stored in CRM.
- Create and maintain training materials and guides.
- Tracking and reporting of all support and enhancements to CRM
- Assist with data cleanup email marketing email deliverability and digital workflows tied to the CRM.
Knowledge Skills & Abilities
- Proficiency with Microsoft Office Suite and Google Workspace
- A collaborative mindset enthusiastic and passionate about driving positive impact through capture and sharing of customer interactions and engagements within CRM.
- Strong analytical and problemsolving skills with the ability to make recommendations for positive impact.
- Detailoriented highly organized and able to prioritize and manage multiple projects simultaneously.
- Possess excellent communication skills and a positive professional attitude.
Education & Experience
- Bachelors Degree (or equivalent) in Business or Information Technology
- 13 years experience required.
Schedule & Travel
- Normal businesses hours are expected.
- Travel not anticipated.
Miscellaneous
- FLSA Status Full Time Exempt
- Lifting requirements Up to 20 LBS.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
