We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.
JOB SUMMARY
The executive assistant manager will provide highly skilled and efficient support to several RSM Internal Leaders. This position is responsible for oversight and of all daytoday activities including strategic calendar management of travel arrangements/expense reimbursement and preparation of communications reports and other materials as needed for internal and external meetings or special projects.
This position is also responsible for ensuring seamless operations for international visitors to RSMs USI offices. This includes working with RSMs global mobility team and other stakeholders to ensure all prearrival requirements are met in addition to overseeing the logistics of travel and meeting itineraries.
In addition this position is responsible for the oversight training development and mentorship of other leadership support team members. This position is an idea generator in the creation and development of administrative processes and/or function as an internal subject matter professional on a process or program. Additionally this position will demonstrate experience in a matrix organization responsibility for an assigned area and function as a trusted advisor to leadership.
The executive assistant manager requires a high level of professionalism confidentiality and a sense of urgency. The ability to anticipate needs and work independently is required.
ESSENTIAL DUTIES
- Serve as the point person to maintain all calendar appointments and ensure meetings are scheduled in advance and prioritized accordingly.
- Coordinate all travel arrangements (flights cars hotels and meals etc. and submit expense reports in a timely manner.
- Be responsible for meeting management administration including handling all meeting invitations and logistics tracking attendees creating agendas/developing content taking notes and following up with action items and contribute to the conversation accordingly.
- Maintain daily weekly and monthly todo list with followups accordingly.
- Anticipate needs and independently apply a systematic approach toward achieving desired outcomes.
- Routinely handle confidential correspondence
- Serve as the point person for all RSM USI international visitor logistics. Working closely with global mobility to manage pretravel requirements. Working closely with RSM leaders on trip details including travel arrangements and trip itineraries.
- Proactively identify delegate and manage projects and/or events as assigned including conducting research organizing details and following through with .
- Prepare and proofread information including correspondence PowerPoint slides handouts and spreadsheets ensuring a professional and consistent appearance.
- Independently analyze and compile data from a variety of resources and prepare appropriate monthly and annual reports.
- Maintain project documentation to identify evaluate plan monitor and follow up on active projects.
- Review work products of the executive assistant ensuring quality and consistent deliverables.
- Review invoices and/or charges on firmissued purchasing card for accuracy and reconciles in a timely manner as needed.
- Serve as the goto resource to deliver a consistent and positive experience.
- Serve as escalation point of contact for business needs and communications within the executive assistant scope for internal clients.
- Act as a liaison between ESS and other firm client service departments and/or others outside the firm as appropriate.
- Build strong relationships with leadership within their leaders line of business firm client service and ESS to ensure constant alignment between the needs of the business the needs of ESS and our clients both internal and external.
- Provide expert knowledge of firm systems tools and industry when appropriate
- Supervise train and mentor other team members and provide input on the development of training as appropriate.
- Lead collaboration efforts with other executive assistants including sharing knowledge and establishing best practices.
- Serve as a performance advisor to other executive assistants. This includes communication of performance expectations including annual performance descriptor ongoing performance feedback employee development plans and growth opportunities.
- Help to cultivate and foster an inclusive environment to ensure employee engagement and retention.
- Perform other duties as assigned.
EDUCATION
- Bachelors degree in business related area or 4 years of experience in related field
EXPERIENCE
- 5 years of relevant experience in a related field or area
- 3 years of management and/or other experience in similar capacity
TECHNICAL/SOFT SKILLS (Required)
- Advanced Microsoft Office skills
- Demonstrates an advanced working knowledge of tools resources and technology required with assigned responsibilities
- Ability to communicate effectively with a diverse audience
- Demonstrated ability to apply technical/procedural requirements of the position based on knowledge and experience within specialization
- Effective organization prioritization and time management skills and strong attention to detail
- Excellent people skills
- Experience with project management tool(s)
- Strong grammar and proofreading knowledge and experience
- Ability to prepare charts graphics and tables etc.
- Ability to problem solve in a fastpaced deadline driven environment
- Adept at managing multiple tasks and projects
- Ability to manage workflow and expectations with team members as well as provide guidance/training as needed
- Demonstrated ability to impact and influence a diverse population
- Demonstrates professional judgement and emotional intelligence with the ability to coach others to do the same
- SPECIAL REQUIREMENTS SPECIFC TO JOB
- Must be punctual and able to adapt to changing schedules
- Ability to convey instructions clearly and concisely and be responsive when required
- Maintains professionalism in demeanor conversation and attire
- Ability to interact with multiple levels of leadership
- Demonstrated experience managing multiple projects of moderate risk
- Demonstrated experience managing in a matrix organization
EXPERIENCE
- 5 years of relevant experience in a related field or area
- 3 years of management and/or other experience in similar capacity
- Ability to interact with multiple levels of leadership
- Demonstrated experience managing multiple projects of moderate risk
- Demonstrated experience managing in a matrix organization
LEADERSHIP SKILLS (Required)
- Demonstrated ability to manage direct and analyze the results of programs projects or assignments
- Ability to respond positively to changing circumstances serve as a model of the change while having qualityconscious client service decisionmaking conflict resolution and critical thinking skills
- Demonstrated ability to manage discussion with office leaders engagement leaders and line of business leadership
- Ability to lead by understanding team dynamics
- Ability to manage at a macro level and identify when a refined approach is necessary
- Ability to assess and leverage skill sets among team members
- Ability to communicate effectively across multiple stakeholders and internal teams
- Ability to oversee and lead a team; market or industrybased team
- Demonstrated ability to attract lead motivate and retain team members including providing guidance and feedback
- Works collaboratively with peer group to provide support across the enterprise particularly during peak times
- Works collaboratively with subfunction leadership to provide input and support during the business planning process
- Helps build a diverse and inclusive culture in the workplace by cultivating a safe environment to ask questions share innovative ideas and make suggestions; provides coaching on an informal basis
- Promotes individual and team achievements; drives greater employee engagement to help employees understand how their work aligns to strategy
- Effective written and verbal communication and interpersonal skills
PREFERRED REQUIREMENTS
At RSM we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus/careers/india.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans and Indian Armed Forces Personnel status; predisposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please send us an email at .