drjobs Executive IT Support Specialist

Executive IT Support Specialist

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1 Vacancy
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Job Location drjobs

Santa Clara - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About Marvell

Marvells semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise cloud and AI automotive and carrier architectures our innovative technology is enabling new possibilities.

At Marvell you can affect the arc of individual lives lift the trajectory of entire industries and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation above and beyond fleeting trends Marvell is a place to thrive learn and lead.

Your Team Your Impact

Marvell Semiconductors has world class IT team who is data driven share a strong service mind set and detail oriented. Our IT department implement and maintain the network IT systems and processes. Its primary function is to ensure that the network systems runs smoothly.

What You Can Expect

In todays world its very important for IT to be ahead of the curve. That means staying up to date on the latest technology available. Staying up to date on new features and latest technology trends.

Key Attributes:

  • Provide onsite and remote IT support to Executives and highprofile employees.
  • Troubleshoot technical issues quickly and professionally to minimize downtime.
  • Support AIrelated tools and applications ensuring optimal performance.
  • Assist with home network and AV system setups to enhance remote work efficiency.
  • Travel as needed to support executive meetings and corporate events across various locations.
  • Maintain a high level of confidentiality and discretion when handling executive support tasks.
  • Document issues and solutions creating best practices for executive IT support operations.

Soft Skills & Professional Attributes:

  • Strong communication and interpersonal skills to interact with executives professionally.
  • Ability to work under pressure and manage urgent IT requests efficiently.
  • High level of discretion and confidentiality when handling sensitive data.
  • Selfmotivated with a proactive approach to problemsolving.
  • Willingness to travel on short notice and provide afterhours support when required.

What Were Looking For

Become a member of a worldclass IT team dedicated in providing top tier support to our global Executive and VP level employees.

Qualifications & Experience:

  • Bachelors degree in Information Technology Computer Science or a related field (or equivalent experience).
  • 3 years of IT support experience preferably in an executive or VIP support environment.
  • Strong knowledge of Windows and macOS operating systems including Windows 11 upgrades and troubleshooting.
  • Experience with AI tools and emerging technologies in IT support.
  • Familiarity with enterprise applications remote access tools and mobile device management (MDM).
  • Handson experience with networking home office setups and AV solutions for executivelevel users.
  • Remain calm under pressure and have strong work ethic skills.
  • Strong support skills with white glove treatment.

Technical Skills:

  • Proficiency in Microsoft 365 Active Directory VPNs and cloudbased solutions.
  • Strong troubleshooting skills in hardware software and network connectivity.
  • Experience with collaboration tools (Zoom Microsoft Teams Slack etc..
  • Understanding of cybersecurity best practices to ensure data integrity and protection.

Expected Base Pay Range (USD)

33 50 $ per hour.

The successful candidates starting base pay will be determined based on jobrelated skills experience qualifications work location and market conditions. The expected base pay range for this role may be modified based on market conditions.

Additional Compensation and Benefit Elements

At Marvell we offer a total compensation package with a base bonus and equity.Health and financial wellbeing are part of the package. That means flexible time off 401k plus a yearend shutdown floating holidays paid time off to volunteer. Have a question about our benefits packages health or financial Ask your recruiter during the interview process.

All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.

Any applicant who requires a reasonable accommodation during the selection process should contact Marvell HR Helpdesk at .

#LIJS22

Required Experience:

Unclear Seniority

Employment Type

Full Time

About Company

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