Customer Care Service Specialist
Customer Care Service Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking Customer Care Service Specialists with excellent customer service skills and a winning attitude. This position is ideal for an energetic individual that enjoys technology interacting with people and working in a fastpaced high energy environment.
At Missoula Chevy we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Missoula Chevy is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Pay/Schedue
- Pay is $16.25/hr Plus Commission
- MondayFriday
Benefits
- Health vision and dental insurance with family and child coverage
- Short and longterm disability insurance and life insurance at group rates
- Paid time off
- We also offer great inhouse benefits including discounted services an employee assistance program and an employee vehicle purchase program
Responsibilities
- Assist customers through all aspects of service and general inquiries via phone and email ensure 100 customer satisfaction
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Generate and prospect new customers through owner loyalty processes
- Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly professional courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office
- Professional personal appearance
- Enthusiastic personality
- Upbeat positive smile on the phone
- Professional work ethic
Required Experience:
Unclear Seniority
Employment Type
Full-Time
