The Senior Billing Specialist plays a critical role in IMO Healths ordertocash cycle ensuring accurate and timely billing while collaborating with the accounting and sales teams. This position demands a detailoriented professional capable of interpreting contracts validating orders and delivering exceptional customer service. Success in this role requires a blend of flexibility organizational skills and effective communication to manage multiple tasks in a dynamic fastpaced environment.
WHAT YOULL DO:
Read and interpret customer contracts identifying key terms that impact the setup of sales orders and invoices.
Ensure all sales orders and invoices align with executed contracts company policies and order entry procedures.
Uphold internal order entry process guidelines and corporate control standards.
Create accurate and timely customer invoices.
Address order entry and invoicing issues with internal teams and external customers.
Investigate and resolve invoicing discrepancies and provide audit support as needed.
Organize and communicate a monthly working backlog of invoices including status updates.
Prepare and maintain key management billing reports and metrics.
Generate and distribute monthly statements to customers.
Maintainaccurate customer master data in Salesforce and NetSuite.
Obtain and validate sales tax exemption certificates.
Identify and recommend opportunities for process enhancements and support their implementation.
Conduct various ad hoc analyses to support business needs.
WHAT YOULL NEED:
Minimum of an Associates degree in Accounting Business or a related field.
Proficiency in Microsoft Excel; experience with Salesforce CRM and NetSuite (or similar software) preferred.
Demonstrated ability to work independently solve problems and manage multiple priorities effectively.
A selfstarter who thrives in a collaborative teamoriented environment.
Strong attention to detail and superior organizational skills.
Energetic dependable and motivated to succeed.
Excellent interpersonal verbal and written communication abilities with a commitment to delivering exceptional client service.
Strong analytical and problemsolving skills.
Eager to learn and excel in a rigorous growthfocused environment.
$53000 $72000 a year
Compensation at IMO Health is determined by job level role requirements and each candidates experience skills and location. The listed base pay represents the target for new hires with individual compensation varying accordingly. These figures exclude potential bonuses equity or sales incentives which may also be part of the total compensation package. Our recruiter will provide additional details during the hiring process.
IMO Health also offers a comprehensive benefits package. To learn more please visit IMO Healths Careers Page.
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