Services Sales Engagement Manager
Services Sales Engagement Manager
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Job Description
About Us
Location Australia
Function Customer Professional Services
Department Customer Professional Services
Working Pattern Hybrid
Benefits Benefits and Rewards
Salary this will be discussed at the next stage of the process if you do have any questions please feel free to reach out.
As a Services Sales Engagement Manager you will engage with Sales and Revenue Teams with regards to the creation of SoW documentation to ensure an accurate scope is delivered whilst maintaining PS margin and accurately deliverable outcomes for Customers.
You will work closely with Ideagens PreSales Solutions Consultants and the wider sales team to identify and convert highvalue prospects. The role requires strong pipeline management a deep understanding of SaaS sales methodologies and the ability to articulate the value of platforms such as Plant Assessor OpCentral OnePlace Damstra Mail Manager and other Ideagen solutions
Responsibilities
PreSales and Proposal Development:
Collaborate with sales team to understand client needs and challenges.
Develop compelling proposals and presentations showcasing the value proposition of professional services offerings.
Conduct industry research and competitor analysis to inform proposal messaging and pricing strategies.
Manage project scope and budget estimations for potential engagements.
Prepare technical demonstrations and proofofconcepts to showcase capabilities.
Client Engagement and Relationship Building:
Participate in sales meetings and client presentations providing technical expertise and answering client questions.
Develop and maintain strong relationships with key decisionmakers and stakeholders within client organisations.
Manage client expectations and communication throughout the sales cycle addressing concerns and building trust.
Negotiate contract terms and pricing agreements in collaboration with the sales team.
Assist with onboarding new clients and ensuring a smooth transition to project delivery.
Project Management and Delivery Oversight:
Collaborate with project teams to develop project plans timelines and resource allocation.
Monitor project progress identify potential risks and issues and escalate as needed.
Ensure effective communication and collaboration between the sales team project team and client throughout the engagement.
Manage client expectations and track key performance indicators (KPIs) to ensure project success.
Gather client feedback and prepare postproject reports for continuous improvement.
Gather requirements from customers
Manage project consulting deliverables
Communicate effectively with customers and colleagues
Obtain and maintain any required industry or Ideagen certifications required for the role
Skills and Experience
Strong technical expertise in the professional services domain relevant to the sales teams focus.
Excellent communication interpersonal and presentation skills.
Project management and organisational skills.
Ability to work independently and manage multiple priorities simultaneously.
Client management and relationship building skills.
Negotiation and persuasion skills.
Proficiency in relevant software and tools for proposal development and project management.
Understanding of sales processes and the value proposition of professional services.
Adaptability and flexibility to handle changing requirements and client dynamics.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day from keeping airplanes soaring in the sky to ensuring the food on our tables is safe to helping doctors and nurses care for the sick. So when you think of Ideagen think of it as the silent teammate thats always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America Australia Malaysia and India with people doing lots of different and exciting jobs.
What is next
If your application meets the requirements for this role our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process please let us know if you require any reasonable adjustments by contacting us at All matters will be treated with strict confidence.
At Ideagen we value the importance of worklife balance and welcome candidates seeking flexible working arrangements. If this is something you are interested in please let us know during the application process.
Enhance your career and make the world a safer place!
#LISA1 #LIHybrid #LIFulltime
Required Experience:
Manager
Employment Type
Full-Time
