Resident Manager - St Claire
Resident Manager - St Claire
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:The Resident Manager is responsible for ensuring safe and secure living conditions for all residents. The position requires a reliable and sensitive individual who is dedicated to serving the needs of lowincome tenants. The Resident Manager must display a calm demeanor and presence during emergency situations exercise sensible and impartial judgment and be willing to perform a variety of tasks.
Status:Parttime Oncall Nonexempt
Location:San Francisco
Hours:Perform nightly duties (approximately half an hour per day); OncallMonday through Friday 5 p.m.8 a.m. and on Saturday Sunday and CCDC Holidays from 12:00 a.m. to 11:59 p.m. 24hours)
Salary:$18.67 per hour
Resident Manager unit:1 Bedroom unit
What You Will Do
- Perform nightly security check on building floors and lock up common areas as needed/or in case of an emergency
- Separate recyclables compostable and landfill trash when needed
- Respond to and handle all building emergencies during oncall shifts: flood fire electricity outrage serious injury medical emergency
- Report all maintenance related issues
- Log and document serious events on incident reports to Property Manager
- Respond to tenant complaints in a reasonable time manner
- Report any graffiti on both interior and exterior side of the building to Property Manager
- Log activities daily and occurrence including date time and what happened that day or no incidents
- Respond to all telephone calls otherwise return calls in a timely manner
- Respond to calls or emergencies at the building in a timely manner and notify the Property Manager as appropriate
- Along with Property Manager attend resident meetings a minimum of once per year
- Required to reside in resident manager unit and stay every night while on duty
Nightly Job Responsibilities:
- Perform nightly security check on each building floor and lock up common areas as needed or in an emergency matter
- Clean building entrance hallway and community area when needed
- Approximate time to perform nightly duties per day: 30 minutes
Other
- Embody organization values (respect & compassion empowerment teamwork)
- Contribute to a safe and pleasant work environment
- Follow policies procedures and safe work practices
- Other duties as assigned e.g. Delivery of paper rolls to residents on a monthly basis
What You Bring
- Commitment to respond to all cell phone/pager calls within ten minutes
- Commitment to be at property site within thirty minutes of being notified of any building emergency
- Willingness to do varied tasks
- Ability to work with people of diverse social economic and ethnic backgrounds
- Good written and verbal communication skills
- Act in a pleasant professional and calm manner
- Ability to work under stressful circumstances
Education and Experience (Minimum Qualifications)
- Bilingual in English and Chinese
- Excellent interpersonal skills and ability to work with diverse ethnic groups
- Sensitivity to issues facing lowincome tenants
- Good judgment and problemsolving skills
- Employees day job must substantially benefit the property
Preferred Qualifications
- Prior experience as resident manager
- Familiarity with affordable housing projects
Required Experience:
Junior IC
Employment Type
Part-Time
