drjobs Service Receptionist

Service Receptionist

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1 Vacancy
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Job Location drjobs

Glenview, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Service Receptionist

We are seeking a receptionist with excellent customer service skills and a winning attitude.

This individual will receive calls into the dealerships service department we will cross train the receptionist to be able to assist with several positions in our service department

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort.

HOURS: Monday Friday 9:00am 6:00pm & Saturday 7:00 4:00pm 1 day off during the week.

Starting rate is 18.00 per hour

What We Offer

  • Medical and Dental
  • 401(k) Plan
  • Personal Time Off
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Health and wellness
  • Saturday Lunches
  • Discounts on products and services

Responsibilities

  • Answer phones and assist our guests
  • Handle customer questions and concerns diplomatically and refer complaining customers to the appropriate individual for resolution
  • Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
  • New responsibilities will be added over time
  • Be friendly professional courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

  • Experience with Microsoft Office suite is a plus but we do onthejob training!
  • Willingness to learn
  • Professional personal appearance
  • Acceptable motor vehicle driving record according to dealership guidelines

Employment Type

Full-Time

Company Industry

About Company

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