Account Manager Business Cards Germany International Card Services German Speaker
Account Manager Business Cards Germany International Card Services German Speaker
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
The ICS OPC/OnePhoneChannel Team Germany is part of the International Card Services organization and is based in our multicultural hub in Madrid Spain. Our team consists of colleagues working for our Sales and Account Sales Teams focused on acquiring expanding and retaining SME/Small & Medium Enterprise customers in the German market.
Our SBS/Small Business Account Sales Team partners with business owners in managing their finances improving cash flow and staying in control of everyday expenses. Together well win as a team striving to uphold our powerful backing promise to our customers and each other every day.
How you will make an impact in this role
- Manage a portfolio of premium Small Business clients with clear focus on profitable growth and longterm customer retention and expansion.
- Identify client needs with American Express products and services and sell appropriate value components to create greater customer engagement.
- Proactively manage an effective pipeline identifying and prioritizing expansions to achieve and exceed profitable growth targets.
- Ensuring premium value is delivered aligned with clients goals delivering a positive customer experience and achieves customer advocacy.
- Understanding clients needs threats and risks to maintain and grow sustainable relationships.
- Operating effectively in a fastpaced evolving environment to collaborate and coordinate with a range of stakeholders across ICS and our Blue Box.
- Manage your sales activities through the CRM tool (Salesforce) facilitating a timely and accurate reporting of all customer interactions.
Minimum Qualifications
- Native level in German plus fluency in English written and spoken (our company language).
- Ideally with a background having lived in Germany or worked for the German Market.
- Passion for negotiating and interacting with customers (previous Sales experience is a plus).
- Ambition strong inner motivation and challenger mindset to think creatively to identify new business opportunities (being part of the solution and .
- High learning agility and inner motivation to keep growing and developing with your peers in a fastpaced and evolving environment.
- Selfdriven and results oriented with a positive mindset and a clear focus on achieving and exceeding targets and goals.
- Excellent time management and organizational skills creating and applying a structured approach to your daytoday work responsibilities while adapting to changing circumstances.
- Ability to work independently whilst also collaborating with team members in different markets to maximize individual and company performance.
- Strong interpersonal and listening skills. Highly engaging communication style with ability to speak confidently with internal and external stakeholders including senior executives.
- Winning attitude to grow the team to grow with us and to our contribution to the business!
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financialwellbeing and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
Required Experience:
Manager
Employment Type
Full-Time
