Information Technology Operations Analyst
Information Technology Operations Analyst
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Job Description
Come join NRPs A team! Weve been recognized as a Top Workplace because we promote a culture where our team can build longterm careers and connections. As we grow as a company our goal is that you will grow in your career.
NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Associations Best Places to Work.
We value our employees by offering a competitive benefit package including:
Commission and bonus opportunities
Paid vacation and sick leave
11 Paid holidays
Paid maternity & parental bonding leave
Short & long term disability
Medical/Dental/Vision/Life Insurance
401(k) Match
Training certification & growth opportunities
Employee referral & recognition programs
Since its founding in 1994 NRP has been dedicated to building quality homes for our residents regardless of income. The NRP Group is a fullservice multifamily developer general contractor and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information please visit www.NRPGroup.
POSITION SUMMARY
The IT Operations Analyst position assists with all the logistical tasks relating to IT operational projects. Reporting to the IT Operations Manager this role will be the primary contact for IT procurement including IT asset management. This role will heavily engage ITSM systems to maintain assets documentation and IT contracts.
ESSENTIAL FUNCTIONS
Reasonable Accommodation Statement:
To accomplish this job successfully an individual must be able to perform with or without reasonable accommodation each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s):
- Assist in the management of the technical and operational aspects of the enterprise multifunction copier and printer fleet.
- Utilize ITSM system to track software/warranty contracts maintain license count accuracy and alerting for IT business leaders.
- Complete and maintain all departmental documentation including SOPs policies and procedures and user/technical reference guides.
- Own IT procurement processes; placing bulk IT Building Technology and site setup orders.
- Audit purchase orders and associated asset data on a regular basis.
- Assist with all IT related items pertaining to Property Dispositions. Work closely with service providers and support staff for coordinating the transition and collection of assets.
- Serve as an IT point of contact for property management and construction divisions for scheduling and task coordination for site originations and phase transitions.
- Perform any other jobrelated instructions as requested.
POSITION QUALIFICATIONS
Competency Statements:
- Advanced proficiency level with Microsoft Office including Outlook Word Excel and Power Point is required
- Advanced interpersonal written and verbal communication skills
- Ability to interact with all levels of leadership influence change in corporate understanding of IT vendor partnerships defuse tension and resolve conflict and lead crossfunctional teams and initiatives
- Proven ability to coordinate and prioritize multiple projects simultaneously and deliver documented and measurable results
- Proven ability to forge productive operational vendor partnerships
- Results oriented with strong analytic/metrics focus
- Effective time management and strong planning skills
- High personal integrity and ethics
SKILLS & ABILITIES
Education / Experience:
- Bachelors degree or equivalent years of relevant work experience is required
Drivers License Required: Yes
The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited hired assigned placed transferred demoted laid off terminated paid trained and generally treated during employment on the basis of qualifications and merit; without discriminationdue tocolor race religion sex (including pregnancy or marital status) sexual orientation gender identity and expression age national origin ancestry veteran status military status disability genetic information citizenship or any other classification or activity protected by federal state and local law and ordinances.
Required Experience:
IC
Employment Type
Full-Time
