IT Service Desk Intern
IT Service Desk Intern
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Job Description
Overview
Hexagons Autonomy & Positioning division is looking for an IT Service Desk Intern to join our hightech engineering and manufacturing company for the period of May 2025 to Mid 2026. To support our focus on delivering high quality products we are looking for an enthusiastic internship student to add to our End User Services team. This role will give you an opportunity to work on exciting projects. By working with worldleading experts you will gain valuable experience working with a technology leader on some of our most exciting IT projects.
The Location: Hexagon is a global company with locations around the world. This position is based onsite in Calgary AB.
Responsibilities
As an IT Servcie Desk Intern your responsibilities may include:
- Working with the different Information systems teams with the focus on managing ticket volume while quickly and effectivetly troubleshooting and triaging issues
- Auditing and documenting existing system to help identify key areas for improvement.
- Following the direction of the analysts implementation of key improvements to the network infrastructure applications or other services
- Identifying improvement oppurtunities and using your skills to make a difference.
Qualifications
MustHave:
- Registered in an Engineering or Information Technology Internship/Coop program and have completed at least your 2nd or 3rd year of studies by the start of your work term returning to postsecondary upon completion of internship
- Available for a minimum 1216 month work term
- Strong academic credentials
- Strong communication skills both oral and written
Key Success Factors:
- Able to work in a collaborative team environment
- Confident Selfstarter
- Detail oriented person able to follow complex instructions with a firsttime right attitude
- Motivated by challenging work
- You are comfortable working individually but know when to ask for help
NicetoHave:
- Networking Server Desktop Support Application support practical experince
- Server operating system experince
- ITIL training
Not sure if you meet all the qualifications for this role Let us decide! At Hexagon we are committed to a diverse and inclusive work environment. If youre excited about the opportunities this role could bring we encourage you to apply. For any questions about the role or our company please email our team at and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.
The Company: Hexagon is a global leader in digital reality solutions combining sensor software and autonomous technologies. We are putting data to work to boost efficiency productivity quality and safety across industrial manufacturing infrastructure public sector and mobility applications. Youll be joining over 24000 people in 50 countries on the leading edge of your field.
This position is with Hexagons Autonomy & Positioning division a global technology leader pioneering endtoend solutions for assured positioning and autonomy on land sea and air. Our work touches every aspect of life from sustainability on Earth to enabling autonomy. Within the Autonomy & Positioning division your work will contribute to the operation of our brands NovAtel AutonomouStuff Veripos and Antcom. Come see why we are recognized as one of Albertas Top 75 Employers!
Applicants who require accommodation in the job application process may contact Human Resources at .
Required Experience:
Intern
Employment Type
Unclear
