Associate Director Infrastructure Engineering
Associate Director Infrastructure Engineering
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Salary Not Disclosed
1 Vacancy
Job Description
Our Opportunity:
At Chewy our mission is to be the most trusted and convenient destination for pet parents and partners everywhere! As a Fortune 500 industry leader we continue to innovate and expand our technology! We are hiring an AD Infrastructure Engineering for our Infrastructure Engineering organization in Plantation FL.
What does it take to thrive as a leader at Chewy As the Infrastructure Engineering team leader this position will own the technical vision for and of the initiatives of this team working to manage and improve the teams effectiveness quality and efficiency. You will be leading a team of engineers operating and improving all enterprise infrastructure including; corporate sites call centers fulfillment centers and data centers. You will collaborate across the business to gather requirements create standard processes and deliver infrastructure solutions while ensuring scalability and reliability. Above all other factors we are looking for experienced driven candidates who want to work in a culture of innovation and customer service.
- Manage and lead the teams responsible for Chewys enterprise infrastructure including onpremises and SaaS based solutions
- Apply vision strategy and thought leadership to impact Chewy at scale
- Work with engineering leadership to drive best practices in the design implementation and operation across the enterprise
- Lead the Network Unified Communications and Infrastructure teams and coach them to higher levels of technical engineering and operational maturity
- Establish strong working relationships at all organizational levels and across functional teams
- Identify and manage priorities within the context of overall Chewy objectives
- Establish standards guidelines and processes to ensure the integrity of infrastructure systems and compliance with company IT standards policies and processesl
- Establish and ensure service level agreements are met
- Drive technical decisions and be accountable for the delivery of solutions on initiatives in support of corporate strategic objectives
- Partner with the Director Infrastructure Engineering and internal customers on budgets roadmap definition and the prioritization of initiatives to align with business goals
- Participate in quarterly planning Sessions
- Implement process measurements to ensure quality standards and produce weekly monthly and quarterly business review reports
- Inspire and maintain a positive atmosphere of innovation and success across a diverse team of engineers
What Youll Need:
- 10 years of experience in IT
- Bachelors degree in computer sciences or equivalent
- 5 years of experience in Infrastructure Engineering Management
- Operate as a selfdirected leader who maintains focus on goals without intensive oversight
- Experience owning highly available and faulttolerant enterprise and webscale infrastructure
- Demonstrated ability to lead motivate and develop staff
- Experience building a culture centered around a DevOps mindset
- Demonstrated history of implementing and managing enterprise infrastructure network data center and unified communications projects
- Broad working technical knowledge of IT infrastructure (networking virtualization storage compute voice contact center public cloud)
- Solid understanding of IP networking fundamentals infrastructure and cloud constructs (Cisco AWS preferred)
- Experience in the design development and deployment of networking technology solutions in hybrid public cloud infrastructure at scale (AWS preferred)
- Strong customer relationship skills consensusbuilding skills and ability to establish effective working relationships in a diverse environment
- Attention to detail schedule awareness and ability to drive the organization to healthy and timely results
- A thorough understanding of problem incident and change management processes and modern best practices
- Strong negotiation and conflict management skills
- Flexibility to work nontraditional schedules including weekends
- Willingness to travel
Bonus (if applicable):
- Experience building administering deploying and configuring hybrid cloud networks
- Infrastructure DevOps platform understanding for onpremises and within Cloud (AWS preferred) environments
- Experience in ecommerce
- Technical certification in relevant technologies (Cisco VMware AWS Genesys)
- Experience using JIRA / Confluence / ServiceNow
- Working knowledge of ITIL project management and Agile frameworks; certification even better
Required Experience:
Director
Employment Type
Full Time
