Job Description
Essence of the job:
As a Junior Support Engineer your primary mission will be to ensure the smooth operation of our SOLID software by diagnosing and troubleshooting application problems aiding in software configuration and guiding customers through training related to their issues. This position is ideal for those who excel in customer communication are natural problem solvers and enjoy making a tangible impact on customer satisfaction.
Qualification:
A tertiary degree/qualification in Computer Science Information Technology or a related field.
Minimum Requirements:
Minimum of three years experience.
Experience in IT/software industry particularly in support or quality assurance.
Familiarity with web development testing is advantageous.
We find that quite often an open frame of mind or a logical thinker usually does well to fit into the team.
Continuous Integration tools (e.g. TeamCity).
Database management (MySQL).
Development tools (Eclipse or IntelliJ Git HTML CSS JavaScript).
MS Office and Google Apps.
Required Experience:
Junior IC