Sales Transformation Program Coordinator

Keen to become part of a truly global collaborative team of professionals Your journey begins here.

Job Title

Sales Transformation Program Coordinator

Department

Marketing & Business Development / Operations

Office Location

Birmingham

Reports To

M&BD Program Managers (UK & US)

Working Hours

35 hours per week 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40 of time working from home and 60 working in the officeplease contact a member of the recruitment team to discuss further.

Firm Description

Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice on deep industry knowledge and on our one team global approach. Formed through the combination of two top international law firms Hogan Lovells has over 40 offices in the Americas AsiaPacific Europe the Middle East and Africa.

With a presence in the worlds major financial and commercial markets we are well placed to provide excellent businessoriented advice to our clients locally and internationally. Our people are the key to our success which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.

In the UK Hogan Lovells has offices in Birmingham and London. The Birmingham office opened in 2015 and has a number of practice areas including Corporate/Commercial Disputes Finance and Real Estate as well as ourLegal Delivery Centre and Business teams.

Department Description

The Sales Transformation Program (STP) is our firms best practice approach to selling and crossselling to our clients. The program challenges the firm to become more salesorientated and entrepreneuriallyminded. The program is a key priority for the firm and it is fully supported by our senior leadership team including our CEO as one of our program sponsors.

An enthusiastic and forwardthinking team of Marketing & Business Development (M&BD) Learning & Development and Talent Management (People) professionals help to drive this program forward. One of the key components of the Sales Transformation Program is Celebrating new business. This role will mainly support a global New Business Award Program (NBAP) that recognizes the contributions of individuals in winning new work.

Role Overview

We need a proactive organized analytical and detailoriented Coordinator with strong communication and interpersonal skills to support the Sales Transformation Program team in a variety of activities.

This is a global multifunctional role that will report to two Program Managers based in Philadelphia PA and London UK and support the Sales Transformation Program core team across the globe.

The role will encompass a range of Sales Transformationrelated activities including program management; communications; financial analysis and reporting; knowledge management and profile raising.

Key Responsibilities / Accountabilities

New Business Award Program

Project and information management

• Manage all Program filesharing databases application trackers financial calculators applicant and stakeholder communications and templates and list of global stakeholder contacts

• Manage and test technology platforms to streamline internal communications processes

• Manage and maintain the internal web page including all global policies FAQs and internal communications

• Conduct research and prepare weekly status updates including application recommendations for NBAP core team approval

• Contribute suggestions for process improvements to workflows systems and Program communication cascade

Communications

• Support the coordination analysis and drafting of NBAP application approval and award communications with Program Managers NBAP core team applicants key decision makers and internal stakeholders

• Prepare new applications summaries and lead application review calls with the NBAP core team

• Support NBAP profileraising opportunities (e.g. information sessions town halls webinars etc. in collaboration with NBAP core team

• Support internal communications and draft win stories to promote the Program

Financial analysis and reporting

• Maintain and evaluate matter financials for all applications and manage monthly and quarterly budgets

• Monitor applications for changes to eligibility and report updates to Program Managers

• Prepare monthly program status reports for the Project Team and firm leadership

• Support ad hoc financial requests and work with Program Manager as needed

Sales Transformation Program

• Work with the relevant STP team members to coordinate develop and deliver Program initiatives globally. Including but not limited to:

  • Coordinate the weekly meeting schedule and agenda and circulate meeting notes

  • Maintain the Program intranet page and suggest areas for improvement

  • Support the creation of presentations and internal and external communications for profileraising efforts

  • Ensure ad hoc inquiries about the program are directed to the correct STP lead

• Support the M&BD Global Head of Sales Transformation with coordinating various strategic activities including but not limited to:

  • Assist with internal communication deliverables

  • Coordinate regular meetings to update and engage our Strategic Sales Group members

  • Coordinate meetings and presentations for delivery in collaboration with our Strategic Sales Group members

Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure staff location or services.

All members of the firm participate in our Responsible Business program.

Person Specification

Skills and Experience

Essential

• A general understanding of the commercial world and its drivers

• A general understanding of business development processes

• A general understanding of economic drivers and revenue financials

• Demonstrates consistent excellent service delivery to internal clients

• Demonstrates initiative and internal motivation

• Demonstrates a keen interest in selfdevelopment

• Experience with managing analyzing and reporting on large data sets and using Microsoft Excel

Desired

• Experience working in a business development or financial environment

• Experience of and comfortable in a partnership or equivalent professional services environment

• Demonstrates an understanding of the firms business and marketplace

General Attributes

Essential

• Able to create a positive working relationship with colleagues peers partners and applicants

• Strong project and time management skills able to successfully juggle many different tasks without sacrificing quality

• Strong written and verbal communication skills

• A proactive collaborator who thinks on their feet and takes initiative

• Ability to exercise good judgement and act autonomously with minimal guidance

• Pragmatic robust diplomatic and resourceful with the ability to adapt quickly to different situations and personalities

• Strong mathematical and analytical skills

• A head for numbers and comfortable with managing large data sets

Agile Working Statement

Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way whether as a regular pattern or on an ad hoc basis and we will be happy to discuss this further.

Equal Opportunities Employment Statement

It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin religion sex gender and gender identity age sexual orientation marital and civil partnership status pregnancy or disability.