What you get to do in this role:
- Lead & manage data engineering team guiding their career development and fostering a collaborative highperformance work environment
- Establish delivery and communication strategy milestones ownership and drive successful
- Ensure excellent quality of deliverables and high stakeholder satisfaction
- Provide rapid response manage and drive production and delivery issues and risks to resolution and implement preventative action
- Collaborate closely with other development teams (and managers) to help with continuous improvement of the architecture tools and processes
- Follow all documented architecture design & deployment processes to ensure compliance with policies
- Crosstrain team members and convey value delivered on key initiatives to the broader organization
- Communicate status regularly with stakeholders and executive sponsors
- Management and against project plans and delivery commitments
- Manage the daytoday activities of the team within an Agile/Scrum environment
- Mentor team conduct code reviews and support the teams ongoing development to ensure highquality code and professional growth
- Monitor the performance and reliability of data systems troubleshooting issues and ensuring that SLAs (Service Level Agreements) are met
Qualifications :
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- 10 years of experience in managing and delivering business or IT projects
- 8 years of relevant work experience (Data Management & Data analytics).
- Strong expertise in data engineering tools and technologies (e.g. SQL Snowflake Python etc.
- Knowledge of data modelling ETL processes and data pipeline orchestration tools (e.g. Matillion)
- Solid understanding of data warehousing OLAP systems and business intelligence tools (Tableau PowerBIx)
- Demonstrates critical thinking about how to integrate Agentic AI into work processes decisionmaking or problemsolving.
- Proven ability to work as an individual contributor and manage the team simultaneously is a must
- Experience in the full lifecycle of Data Analytics and building data engineering solutions.
- Excellent facilitation skills with proven ability to meet deadlines
- Experience in managing teams including partner teams demonstrating strong people management skills
- Expertise in working with crossfunctional teams across different geos
- Excellent communication skills ability to drive projects with a geographically dispersed team
- Experience building data engineering solutions with Product Customer & Usage Analytics structured and unstructured data
- Bachelors degree or equivalent in Computer Science Computer Engineering Information Systems or similar
- Exposure to the ServiceNow platform is desired
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime