Global Program Manager
Global Program Manager
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Job Description
As a Global Program Manager you will be workingwith and supporting the Sr. Director and the Global Program Directorto ensure a successful longterm relationshipwith CWTs Global clients.This requires a focus on optimizing theclient value from its travel programwhile ensuring targets are achievedfor both client and CWT.
The positionrequires a strategicapproach to the complexities of global programsproviding thought leadership business planning and the provisionof high level contractandrelationship managementto the client.A key part of the role is the direction management and coordination of the client countries bringingmutual benefit to bothCWT and our clients.
Responsible for regional alignment and of clients regional travel program strategies.
Ensures contract compliance and SLA achievement at a regional level.
In consultation with your Global Program Director develops and launches the clients regional Business Plan ensuring consistency with the clients global program objectives and at a regional and National level.
Works with designated TS (Operations) teams in the region to ensure optimal service delivery to clients travelers.
Works with regional/local MIS to show trends in travel expenditure; consults with client on results of data analysis trends and industry developments to identify costsaving opportunities.
Regularly communicates with the client regional lead and National Program Management teams to ensure the smooth operation of your account on a regional and local level.
Organizes and chairs partnership review meetings with client within the region.
Works with the Global Program Director to evaluate all new CWT products and service enhancements to determine their value to client and regional alignment; where appropriate implements them.
Assists in the selection and implementation of technology solutions that enhance traveler experience and program efficiency.
Is the key point of contact for the clients regional/global Travel Lead
Required Experience:
Exec
Employment Type
Full Time
