Customer Account Manager Food Manufacturing
Customer Account Manager Food Manufacturing
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Job Description
Who we are
SkjodtBarrett Foods is a rapidly growing leader in the North American food industry specializing in customdeveloped food solutions for top retail and food service providers worldwide. Our products known for their essential nutrition and delightful flavors are enjoyed in homes and restaurants supporting many of the daily brands consumers trust.
As a dynamic fastpaced and internationally oriented company we embrace continual challenges and opportunities for innovation. We are looking for smart versatile individuals to join our team and contribute to our ongoing growth and success.
Who we need
As we undergo an exciting period of growth we are looking for a new Customer Account Manager. As the primary liaison between customers you will drive sales and enhance customer satisfaction ensuring seamless communication and successful . You will embody our customerfirst culture and deliver presentations drawing on analytics revenue forecasting and strategic planning. You will be the critical component to the future success of our customer relationships.
Whether you have been working in Business Development in ingredients and food manufacturing for a few years or you are a recent grad with grit hustle and charisma combined with analytics and business acumen this is the role to consider if you want to be a frontline company representative and a trusted advisor.
This position offers a hybrid work model. Employees are expected to be in the office 3 days per week with the flexibility to work remotely for the remaining days. For this role there is travel up to 25 of the time across North America.
This remote role requires travel across North America and occasional visits to the Indiana head office. Travel for this role is up to 25 of the time across North America.
Whats in it for you:
Impact. This is an opportunity to play an influential role as we change the narrative of how we achieve success and optimize our approach to partnershipbuilding. As a frontline company representative you will be viewed as a trusted advisor and have the opportunity to introduce processes and apply your insights.
Professional growth. This is a chance to accelerate your sales career. You will have a truly fulfilling role working with a manager who believes in investing in the success of his team through mentorship coaching and guidance. You will learn about a new industry product offerings the needs of a new client base and the needs of their consumers. You will gain exposure to bluechip companies as you strengthen existing relationships and foster new ones.
Challenges and rewards. Our customers know what they need to meet the demands of a sophisticated consumer market seeking innovation and costeffective products. You will have the opportunity to work in close collaboration to understand those needs and present tangible advantages and results leveraging data and analytics. The market opportunities are limitless.
What youll be doing:
- New business development. You will identify and develop new customer opportunities within selected markets. You will evaluate customer inquiries to determine suitability for business relationships. You will deliver presentations and manage ongoing communications to close deals successfully. In addition you will increase our exposure by representing the company at industry trade shows with travel requirements approximately 25 of the time.
- Account management. You will manage and nurture existing customer relationships to ensure we meet and exceed their expectations. As the main point of contact for customers you will coordinate with internal teams on all projects and product launches. You will prepare and conduct product presentations business reviews and ideation sessions with key accounts.
- Strategic planning and forecasting. You will participate in monthly and annual planning and forecasting processes to identify future business growth opportunities. You will identify and analyze current market trends to inform business strategy.
You bring:
- The consultative approach. You can build trusting influential relationships. You know how to work with people at any level in any area of a company. You know how to ask intelligent questions and drill down to understand their unique needs. You can confidently create and deliver presentations. You are deadlinedriven but understand the patience and persistence needed in longer sales cycles. Ideally you have proven success in outside businesstobusiness (B2B) sales in ingredients and food products and can navigate layers of approval in matrixed organizations.
- The technical skills. You are proficient with Excel and can manage data and information. You can quickly learn new tools and technologies to present how our offering can make an impactful difference to a customers success.
- The drive. You want to learn everything you can about what we do and how we do it. You are resultsfocused with the initiative to build out highly effective growth plans and account management strategies. You can independently own and meet your deliverables.
- The interpersonal skills. You have exceptional highly adaptable communication skills and can express a value proposition to stakeholders. You can navigate customer needs respond with urgency and translate technical solutions for a nontechnical audience.
Why join
We believe actions speak louder than words. Every day we come together to exceed the expectations of our customers each other and ourselves inspired by our values:
- We care. About family honesty and respect.
- We communicate. Across every level often effectively and clearly.
- We Empower. With trust integrity and accountability.
- We Deliver. Every time through teamwork innovation and results.
Growth. The opportunities for growth and impact for our company and our people are exponential. With new leadership a renewed focus and a worldclass investor in Axel Johnson we are positioned to double our revenue and make a positive longlasting contribution to society.
Apply now.
At SkjodtBarrett we aim for diversity equality accessibility and inclusion in our operations and interactions. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70 of the qualifications we are looking for please consider applying.
What you can expect from our interview process:
- A virtual interview with a Talent Advisor discussing your interest in the role and your experience.
- A 90minute meeting where you will meet with the Hiring Manager a Human Resources Business Partner and senior team members to discuss how your skills align with the needs of the team and the organization. You will have a chance to ask and answer questions.
SkjodtBarrett welcomes and encourages applications from people with disabilities. Please let us know what accommodations you require across the selection process.
#LIHybrid
#LIDNI
Required Experience:
Manager
Employment Type
Full-Time
