Director Quality Assurance
Director Quality Assurance
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Job Description
Company overview:
TraceLinks software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance visibility and decision making. It reduces disruption to the supply of medicines to patients who need them anywhere in the world.
Founded in 2009 with the simple mission of protecting patients today Tracelink has 8 offices over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multienterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC and for having a great company culture by Comparably.
Position Overview
This position is responsible for defining and improving TraceLinks practices related to quality assurance and providing strategic and tactical leadership and technical guidance. This position will work across multidisciplinary teams to ensure software solutions for our cloudbased platform are delivered with the highest quality.
Responsibilities
Provide thought leadership on how to improve our quality processing covering the entirety of the software development process
Drive TraceLinks approach to automated testing to ensure that code can be effectively and efficiently tested across all types of tests regression integration performance chaos smoke etc.
Provide oversight and technical guidance to build and maintain TraceLinks test automation and performance framework
Drive chaos engineering initiatives to proactively test and improve application resilience in complex distributed systems
Drive the creation of realtime dashboards for quality and performance metrics enabling proactive decisionmaking on release readiness.
Continuously refine QA and testing processes to align with evolving regulatory and industry standards ensuring a bestinclass software delivery lifecycle.
Integrate realworld use cases and customer feedback loops into test strategies to prioritize the most critical and highimpact scenarios.
Document the Standard Operation Procedures (SOPs) and Standards as part of TraceLinks formal Software Development Lifecycle (SDLC) processes.
Identify and track metrics to determine the readiness of a software release for customerfacing environments (validation and production).
Leverage industry standards and best practices for software development quality engineering and assurance within an agile environment
Coach and mentor QA teams fostering a culture of quality ownership across engineering DevOps and product teams
Skills and Qualifications
Bachelors degree or foreign degree equivalent in Computer Science Computer Engineering or related field and 8 years of postbaccalaureate experience working in a software developmentrelated occupation
810 years of experience managing and growing Software Quality Assurance operations across crossfunctional teams
810 years of experience working with the Software Development Life Cycle (SDLC) Quality Assurance and Test Methodologies
4 years of experience working in an Agile development environment
810 years of experience working with modern testing methodologies and techniques such as Agile CI /CD and Continuous testing on cloudbased platforms such as AWS
4years of experience balancing structure process risk management and timetomarket factors
4years of experience in deploying and maintaining highly scalable applications on AWS
58 years of experience in at least one commercial programming language such as Python or JAVA
810 years of experience in building and maintaining test automation frameworks
5 years of experience in building and managing performance testing frameworks
4 years of experience in documenting development and testing procedures within a formal development environment with a welldocumented SDLC. An environmentbuilding software to operate within a GxP environment is preferred
Experience testing microservices in containerized environments (e.g. Docker Kubernetes) including service discovery load balancing and resilience.
Familiarity with security testing best practices such as penetration testing and vulnerability scanning. Helpful to hace experience in a GxP industry
Ability to design and maintain robust strategies for generating managing and anonymizing test data to ensure comprehensive and compliant test coverage.
Proficiency with API testing frameworks (e.g. REST Assured Postman SoapUI) and integration testing in complex multiservice environments.
Excellent communication skills; experience engaging with both internal and external customers
Please see the Tracelink Privacy Policyfor more information on how Tracelink processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact .
Required Experience:
Director
Employment Type
Full Time
