Cybersecurity Service Manager
Cybersecurity Service Manager
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Job Description
Overview
Staffing Pros a division of VETS Inc. is recruiting for a fulltime Cybersecurity Service Manager onsite in Augusta GA.
If you have additional questions not answered by the information contained within this posting please contact our team directly at.
Responsibilities
The Cybersecurity Service Manager is responsible for overseeing daily operations of the Event Management team which provides event analysis and threat hunting for managed services clients. The Cybersecurity Service Manager ensures that Event Management personnel deliver rapid threat response while meeting objectives for accuracy and efficiency. The Cybersecurity Service Manager also monitors the performance of the Event Management team provides feedback and coaching and implements best practices and improvements.
- Provide leadership within the Managed Services teams to clearly communicate and supervise the Managed Services Delivery Model.
- Supervise and provide regular feedback to all team members ensuring they are meeting the goals of the Managed Services delivery model.
- Effectively communicate with clients whether it be anticipating a need managing a resolution or following through on a commitment.
- Ensure all customer problems incidents and requests are effectively managed and met.
- Identify propose and followthrough on customerdriven and datadriven ideas to improve the Managed Services Delivery model.
Qualifications
- Bachelors degree in cybersecurity information systems or a related field.
- At least 5 years of experience in cybersecurity or securityrelated roles.
- At least 2 years of experience managing or leading a security team.
- Excellent communication interpersonal and customer service skills
- Strong security knowledge and security analysis skills.
- Familiarity with IT service management frameworks and tools.
- Certification like CISSP CASP CISM GCIH or GSEC are a plus.
EEO Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.
Required Experience:
Manager
Employment Type
Unclear
