Project Manager - Physical Retail Installations
Project Manager - Physical Retail Installations
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1 Vacancy
Job Description
This is a fulltime salaried role based in Boston. Employees are expected to work inoffice Monday Thursday Friday is optional WFH.
Wayfair is seeking a dynamic and organized Installations Manager to join our growing Physical Retail team. This role is crucial in ensuring the seamless and efficient of all instore and Retail Lab installations directly impacting the visual presentation and customer experience of our physical spaces. The ideal candidate will possess a blend of project management acumen and a strong understanding of instore visual merchandising principles.
Responsibilities:
Project Management:
- Develop and manage comprehensive project plans from conception to completion for all instore installations including visual merchandising displays fixtures and mock store builds.
- Establish clear timelines milestones and deliverables for each project ensuring ontime and withinbudget .
- Proactively identify and mitigate potential project risks and roadblocks.
- Maintain accurate and uptodate project documentation including schedules budgets and vendor communications.
Vendor Management:
- Source vet and manage relationships with thirdparty vendors including installers contractors and other service providers.
- Negotiate contracts and ensure vendor compliance with project specifications and quality standards.
- Schedule and coordinate vendor activities to align with project timelines.
- Book travel for vendors and yourself as needed.
Visual Merchandising Expertise:
- Collaborate with the Visual Merchandising team to translate design concepts into actionable installation plans.
- Ensure that all installations adhere to brand standards and visual merchandising guidelines.
- Provide onsite support and guidance if needed during installations ensuring accurate and addressing any issues that may arise.
Process Development & Scalability:
- Develop and implement standardized processes and procedures for instore installations to ensure consistency and efficiency across all locations.
- Identify opportunities for process improvement and optimization to support the scalability of Wayfairs physical retail footprint.
- Create and maintain a central database for all installation information including vendor contacts installation guides and project documentation.
Store Accountability & Communication:
- Establish clear lines of communication with store teams providing regular updates on project progress and addressing any concerns.
- Hold store teams accountable for the proper maintenance and upkeep of installed displays and fixtures even when not onsite.
- Conduct postinstallation reviews to evaluate project success and identify areas for improvement.
CrossFunctional Collaboration:
- Work closely with the Builds team Visual Merchandising team and other crossfunctional partners to ensure seamless project .
- Communicate effectively with stakeholders at all levels proactively providing regular updates and addressing any questions or concerns.
Qualifications:
- Proven experience in instore visual merchandising.
- Project management experience is preferred but not required.
- Strong organizational and timemanagement skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders.
- Familiar with simple vinyl installations.
- Ability to read and interpret construction documents and visual merchandising plans.
- Ability to travel as needed to support store installations.
- Ability to create and maintain budgets.
- Ability to create and maintain project timelines.
- A proactive problemsolving attitude with a strong attention to detail.
- Ability to work in a fast paced environment.
- Ability to create scalable processes.
- Physical ability to lift up to 25 lbs. hang frames/artwork and work on 812ft. ladders as needed.
- 2030 travel required for store visits and new store openings.
Preferred Qualifications:
- Experience managing thirdparty vendors and contractors.
- Experience with retail construction or buildouts.
- Experience with reading and understanding blue prints.
- Familiarity with SketchUp or similar software.
- Familiarity with Google Workspace.
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industryleading technology and creative problemsolving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risktakers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and wellpositioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice If you have any questions or wish to exercise your rights under applicable privacy and data protection laws please contact us at.
Required Experience:
IC
Employment Type
Contract
