Janitorial Operations Manager - Dallas
Janitorial Operations Manager - Dallas
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1 Vacancy
Job Description
Janitorial Operations Manager
Summary
The Operations Manager provides direct oversight to frontline managers. This person ensures that standards are being met locations are fully staffed and continually works to develop the employees that report to them. Through evaluation of sites and excellent communication skills the Operations Manager ensures customer satisfaction on every level.
Job Duties
- Recruit and hire employees to ensure accounts are properly staffed according to contract specifications
- Assign duties and tasks to employees and inspect work for cleanliness and completion
- Determine work procedures and prepare schedules while ensuring the account stays within the given labor budget
- Conduct new hire orientation safety training job training etc. to assure hourly employees can perform tasks in an efficient and safe manner
- Prepare and review all required paperwork such as time sheets accident reports new hire paperwork employee training records work orders equipment and supply orders etc.
- Create an open line of communication by assisting in employee relations problems and coaching and counseling employees to empower success
- Establish relationships with customers by visiting accounts regularly to ensure the highest quality of service
- Resolve problems and complaints promptly to maintain the highest customer satisfaction possible
- Document customer contacts and concerns on an ongoing basis and assist with follow through to assure issues are resolved
- Monitor assigned accounts for work order opportunities and additional work that can be added to the contract
Requirements
Two to three years of management experience is required. A qualified individual must have several years of janitorial industry experience as well. Must be able to multitask and adapt to changing environments. Must have a customer service mindset and training skills. Experience with Microsoft and Google applications is required.
Diversified Maintenance Systems is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race religion color national origin ancestry age sex gender gender identity gender expression sexual orientation genetic information medical condition disability marital status or protected veteran status.
Required Experience:
Manager
Employment Type
Full-Time
