Cafe Attendant
Cafe Attendant
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Job Description
The Salvation Army
Hawaiian and Pacific Islands Division
Ewa Beach Hawaii
Job Description rev. 12.2.2024
POSITION TITLE: Caf Attendant
DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR: Cafe Manager
FLSA STATUS: NonExempt
CLASSIFICATION: Part Time Hour Pay $14.00
GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church and the goal of all programs is a spiritual emotional and physical regeneration of all people.
MISSION STATEMENT: The Salvation Army an international movement is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
KROC CENTER HAWAII VISION: Kroc Center Hawaii is a community center where families individuals and relationships thrive in the name of Jesus.
POSITION SUMMARY:
The Caf Attendant is responsible for the preparation of food and beverages ensuring hygiene levels are maintained and providing excellent customer service.
The Caf Attendant will have a deep commitment to the mission of The Salvation Army which will be evident in his or her professional life and the way he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.
REQUIRED EDUCATION AND EXPERIENCE:
- Must be at least 16 years of age.
- Work varied shifts including weekends and holidays.
- Basic computer skills or experience with POS systems.
Any equivalent combination of training and experience which provides the required knowledge skills and abilities will be accepted.
PREFERRED REQUIREMENTS:
1. Six months of experience as a food handler in a similar; highvolume fast paced restaurant environment.
2. Six months of guest service experience.
ESSENTIAL FUNCTIONS:
- Learn food and beverage menus to explain items to members and guests.
- Answer member and guest questions and offer suggestions on food products.
- Preparation of hot and cold beverages such as coffee espresso cappuccino caf latte tea chai smoothies and frappes and prepare food according to standard recipes.
- Receive food from Kitchen and place in designated holding areas at specified temperatures.
- Defrost food clean and prepare produce as assigned.
- Set up and prepare the service line/areas and set up all condiments and nonalcoholic beverages.
- Maintain quality and supply levels of stock food and nonalcoholic beverages to designated amounts throughout scheduled hours of operation including silverware glassware chinaware utensils tools and other equipment for service.
- Monitor and maintain the quality of all food and cleanliness on service lines.
- Restock stations for next meal period.
- Perform cashiering responsibilities including the handling of all money transactions as well as credit cards and knowledge of the P.O.S system to properly ring in customers orders and perform closing procedures.
- Wipe dining tables clean and replenish condiment stations throughout the shift.
- Clean up spills immediately. Clean and sanitize service lines beverage dispensing equipment and other equipment following procedures. Sweep and mop the floor.
- Ensure that all equipment is in working order and clean; report any equipment damages safety hazards and maintenance problems to the Caf Manager.
- Return unused food to designated areas and store.
- Clean and organize supply/storage closets.
- See that all injuries are reported timely and according to procedure.
- Follow and ensure adherence to The Salvation Army Policies and Procedures.
- Maintain the Code of Ethics policy which has been established for the Kroc Center Hawaii.
- Attend staff meetings and other administrative meetings.
- Maintain regular and punctual work attendance.
- Perform other duties as assigned.
MENTAL DEMANDS:
- Professional friendly and passionate about customer service.
- Able to prioritize and organize work assignments and take projects from beginning through completion.
- Able to perform job functions with attention to detail speed and accuracy.
- Able to work in a fastpaced environment and maintain poise under pressure.
- Is selfmotivated energetic enthusiastic motivational and able to maintain a selfdirected schedule.
- Genuine interest and commitment to providing quality service.
- Respond to crisis situations in a calm and effective manner and remain calm when resolving problems using good judgment.
- Must possess the selfdiscipline necessary to perform repetitive tasks without lowering quality of work.
- Able to work with limited supervision and work in a team setting with other professionals.
- Exercise good judgment and comfortable taking initiative with projects.
PHYSICAL DEMANDS:
The position requires standing for long period of time as well as sitting; climbing and/or balancing; stooping kneeling bending stretching crouching and/or crawling; standing; walking; manual dexterity and eyehand coordination; use of vision; pushing/pulling/lifting/carrying 25 pounds and occasionally more than 25 pounds. This employee must be able to work all shifts weekends holidays and special events as needed.
COMMUNICATION DEMANDS:
The position requires written and verbal communications to include: speaking handwriting telephone etiquette readings and communication on the latest technologies.
The position requires the ability to interact with coworkers and the public in a positive professional manner in conformity with The Salvation Army Mission Statement. The position also requires the ability to work with people of diverse backgrounds and circumstances.
DESCRIPTION OF WORK ENVIRONMENT:
The position requires that individuals are able to function in close quarters during busy periods lift heavy objects and work near hot ovens.
EQUIPMENT NEEDS:
Coffee brewing equipment cold beverage equipment air pots and thermal carafes. display cases blenders & juice machines refrigerators coolers knives warmers commercial microwave ovens and Turbo Chef.
CERTIFICATES & LICENSES:
TB Certificate
Food Handlers Certificate
CLEARANCES:
The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory or all duties responsibilities and qualifications of employees assigned to this job. Management has the right to add to revise or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other jobrelated instructions and to perform any other jobrelated duties requested by management.
This document does not create an employment contract implied or otherwise other than an at will employment relationship.
Equal Opportunity Employer. Minorities/Women/Protected Veterans/Individuals with Disabilities.
Employment Type
Full Time
