Technical Documentation and Communications Specialist 2472
Technical Documentation and Communications Specialist 2472
Posted on :
07-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Technical Documentation and Communications Specialist
Contract Length: 612 months plus potential extension
Location: Dallas Texas Downtown (ONSITE)
We are seeking a detailoriented Technical Documentation and Communications Specialist to join one of our reputable clients. In this role you will be responsible for creating maintaining and ensuring the accuracy of critical documentation training materials and communications across various platforms. This role is essential in providing employees with timely and relevant information needed for superior customer service and compliance with market and regulatory standards. Your contributions will help shape how the organization communicates internally and ensures employees are welltrained and informed.
Education Experience and Skills:
Key Responsibilities:
Genius Road LLC is proud to be a Certified Womens Business Enterprise an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications merit and business need.
Contract Length: 612 months plus potential extension
Location: Dallas Texas Downtown (ONSITE)
We are seeking a detailoriented Technical Documentation and Communications Specialist to join one of our reputable clients. In this role you will be responsible for creating maintaining and ensuring the accuracy of critical documentation training materials and communications across various platforms. This role is essential in providing employees with timely and relevant information needed for superior customer service and compliance with market and regulatory standards. Your contributions will help shape how the organization communicates internally and ensures employees are welltrained and informed.
Education Experience and Skills:
- Bachelors degree in Technical Writing Communications or related field
- 2 years of experience in technical writing communications or a related field
- Strong written verbal and organizational communication skills
- Excellent attention to detail and ability to meet deadlines in a fastpaced environment.
- Proficient in Microsoft Word PowerPoint
- Experience with content management systems (e.g. Knowledgebase SharePoint)
- Familiarity with digital adoption platforms (e.g. Whatfix)
- Basic understanding of instructional design principles
- Ability to manage multiple projects simultaneously with competing deadlines
Key Responsibilities:
- Analyze and evaluate existing content across the companys knowledgebase digital adoption platform mobile apps and other communication tools to ensure relevance accuracy and alignment with business goals
- Work closely with crossfunctional teams and key stakeholders to document processes procedures and updates in a clear concise and consistent manner
- Create userfriendly documentation training manuals and software simulations tailored to different audiences ensuring clarity and ease of understanding
- Manage the change control process for document updates ensuring all changes are captured reviewed and communicated in a timely manner
- Adhere to company style guides and templates for all documents and training materials
- Ensure consistency in format language and style across platforms
- Review materials for grammar spelling punctuation and overall readability
- Edit for clarity consistency and alignment with company standards
- Provide ongoing support for the knowledgebase digital adoption platform and SharePoint site
- Generate reports analyze content effectiveness and provide recommendations for improvement
- Ensure all content and communications comply with relevant regulations company policies and guidelines concerning sensitive information
Genius Road LLC is proud to be a Certified Womens Business Enterprise an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications merit and business need.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
