Club Manager

General Purpose:

Manages all aspects of the Club including its activities and the relationships between the Club Troon Golf Ownership group and/ or the Board of Directors members guests associates community government and industry.

Essential Duties:

• Administers Club policies and procedures established by the Board of Directors and/or Ownership group.
• Plans develops and approves specific operational policies programs procedures and methods in concert with general policies.
• Monitors monthly and other financial reports/statements on a daily weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Coordinates the development of the Clubs longrange and annual (business) plans.
• Works with Troon Golf Human Resources Department to establish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programs.
• Responsible for interviewing hiring training planning assigning and directing work evaluating performance rewarding and disciplining associates; addressing complaints and resolving problems. Directly manages department members that may include but is not limited to: Assistant General Manager (Clubhouse Manager); Food and Beverage Director; Membership Director; Golf Professional; Superintendent; Tennis Professional; Athletic Club Manager; Administrative Assistant.
• Attends conferences workshops and meetings to keep abreast of current information and developments in the field.
• Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the Club; takes effective corrective action as required.
• Coordinates and serves as exofficio member of the Board of Directors and other appropriate Club standing committees.
• Provides advice and recommendations to the President and committees about construction alterations maintenance materials supplies equipment and services not provided in approved plans and/or budgets.
• Consistently ensures that the Club is operated in accordance with all applicable local state and federal laws.
• Oversees the care and maintenance of all the Clubs physical assets and facilities.
• Ensures the highest standards for food beverage sports and recreation entertainment and other Club services.
• Establishes and monitors compliance with Troon Golf Procurement purchasing policies and procedures.
• Participates in outside activities that are judged as appropriate and approved by the Board of Directors/Ownership group to enhance the prestige of the Club; broadens the scope of the Clubs operation by fulfilling the public obligations of the Club as a participating member of the community.
• Reports member infractions to the Board of Directors/Ownership group for necessary action.
• Serves as liaison between all management staff and the Board of Directors.
• Maintains relations with police fire liquor control board health department and other governmental agencies.
• Performs competitive analyses on Clubs and other businesses providing member alternatives through personal observations and historical reports.
• Handles emergencies such as fires accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training inspection and preventive enforcement.
• Convenes and presides over meetings with departmental managers; conducts allfacility personnel meetings.
• Gives direction to and works closely with vendors outside contractors firms and individuals providing services lease agreements or contracts to the Club. Regular and reliable attendance.

Education/Experience:

Bachelors degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Regularly stands walks and sits. Occasionally may climbs balances stoops kneels crawls crouches tastes or smells. Regularly uses hands to finger feel or handle reaches with arms and hands talks or hears. Occasionally lifts up to 50 pounds.

Environment/Noise:

Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

CMAA member GCSSA or PGA/LPGA membership preferred

Job Knowledge Skill and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or coworkers the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Required Experience:

Manager