Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Service Advisor
Established in 1966 Euromotors Auto Groups MercedesBenz of Oakland has been serving generations of Bay Area residents and MercedesBenz owners for decades. As one of the oldest familyowned MercedesBenz dealerships in the U.S. we have a strong commitment to serving the community and pledge to provide outstanding service with transparency and respect to all. We pride ourselves on making the buying and ownership experience simple and fun at the same time.
Service Manager Essential Duties
- Serve as the liaison between the customer and technician; ensuring the customers needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Prepare repair orders (RO) by describing symptoms problems and causes discovered as well as repairs and services required; entering RO into service database system.
- Provide the client with an accurate estimate of repair or maintenance cost and/or a minimal diagnostic fee with explanation of associated cost detailing problems and pertinent information and secure client authorization of repair or service.
- Knowledge of CDK a plus
Qualifications:
- High School Diploma or Equivalent.
- Minimum of 2 year Experience in Customer Service Position.
- Automotive Knowledge Required.
- Quality Focus Productivity and Product Solving.
- Strong Teamwork Communication Skills and multitasking.
- Outgoing personality with experience at developing relationships.
- Can work in a fastpace environment organized and can manage time efficiently.
- Must have valid drivers license.
Benefits:
- Highly competitive pay based on skills/experience
- Group Health Plan (Medical Dental Vision)
- Voluntary Insurance
- Employer Assistance Program
- Flexible Spending Account Plan
- Paid Holidays
- Paid Time Off
- 401K Retirement Plan
Our employees are members of the family who share our same goals and passions. Ideal candidates are confident driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Monterey Peninsula. If you are looking for a rewarding career we would like to meet you and discuss the endless possibilities.
Please send resume for review and next steps!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
