Office Associate II - Radio Operations

Office of Information Technology

Radio Operations

Office Associate II

Opening Date: March 28 2025

Closing Date: April 11 2025

Job Class Code: 6542
Grade: 13
Salary: $17.69 $25.47*/Hourly *includes 2.25 recruitment and retention stipend)
Position Number:

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides information technology support to over 13000 employees.MaineIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.

MaineIT is seeking a highly talented individual who will represent ourC.A.R.E.values in all that they do. At MaineIT we:

• PracticeCustomerfocus ensuring that our customers are heard and their needs are met.
• Hold ourselves to a high level ofAccountabilityby being transparent with our stakeholders.
• Maintain an effective level ofResponsivenessby providing timely updates in a proactive manner.
• Strive to provideEmpathydriven peoplefocused services by applying emotional intelligence skills and behaviors.

JOB DETAILS:

Office of Information Technology Radio Operations is recruiting to fill an Office Associate II position. This position works onsite at 66 Industrial Drive in Augusta Maine. This is not a hybrid or remote position. This position is not eligible for visa sponsorship or STEM OPT extensions.

This position requires significant direct contact with members of the public and other agencies in person and by phone. The position also performs routine varied office support tasks often requiring the operation of technical office equipment as well as knowledge of Microsoft applications. Responsibilities will require making some independent judgment in prioritizing assignments.

REPRESENTATIVE TASKS:

• Providing clerical functions to support OIT employees and contractors; and to assist the Directors Managers and Team Leads.
• Providing customer service by answering and routing calls to appropriate staff.
• Processing mail ordering supplies receiving and processing deliveries.
• Assist in processing Assyst tickets.
• Applying proper coding to invoices.
• Attending meetings; prepares agendas types minutes and arranges schedules.
• Receiving and escorting customers from the lobby area to a meeting room or office.
• Assisting Radio Operations employees with completing travel and expense vouchers in collaboration with OITs Admin Team.
• Generating received reports to assist Finance staff with documenting goods received.
• Assisting with accounting support in relation to procurement tasks.
• Booking hotels with state credit card for in state travel for Radio Operations staff when applicable.
• Working collaboratively with the OIT Admin Team to ensure processes are followed for various transactions such as performance management forms recruiting Docusign etc.

MINIMUM QUALIFICATIONS

Training education or experience in office and administrative support work that demonstrates:

• 1 competency in applying a solid knowledge of modern office practices to perform complex varied office support tasks and
• 2 the ability to use independent decisionmaking on the appropriate processes to follow information to process and actions to take in accordance with standard procedures.All positions in this classification assume the qualifications of:Office Assistant IOffice Assistant II andOffice Associate I.

Preference may be given to applicants who also possess:

• Experience using Microsoft Word PowerPoint Excel and Teams
• Experience using Microsoft Outlook for scheduling meetings
• Experience in providing excellent customer service
• Experience using Advantage the states accounting system
• Experience collaborating with a diverse group of individuals
• Working and feeling comfortable in a vehicle garage setting

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• WorkLife Fit Rest is essential. Take time for yourself using 13 paid holidays 12 days of sick leave and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service and overtimeexempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays 8595 of employeeonly premiums $11196.96 $12514.32 annual value) depending on salary. Use this chart to find the premium costs for you and your family including the percentage of dependent coverage paid by the State.
• Dental Insurance The State of Maine pays 100 of employeeonly dental premiums $387.92 annual value).
• Retirement Plan The State contributes the equivalent of 13.29 of the employees pay towards the Maine Public Employees Retirement System (MainePERS).

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than fulltime.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your lived experience and passion set you apart.