Guest Services Assistant

• Pay 12.35 per hour 22477 per year for full time role at 35 hours).
• Plus up to 6000 per year in tips (based on last years earnings paid weekly) giving a potential total of 28477 per year.
• Flexible shifts
• A top 100 Best Company to work for
• You will need to have a full clean driving license (for insurance terms)

We are looking for awarm andenthusiastic Guest Services Assistant/Receptionist to join ourfriendly Guest Services team looking after our hotel bedrooms across Padstow based on the hotel & restaurant reception at the iconic Seafood Restaurant.

We see ourselves as being in the cheering up industry trying to make people smile with great food drink and experiences.

What youll be getting up to

• The warmest welcomes and friendly goodbyesfor all our hotel & restaurant guests
• Making sure our residents have the best stay possible
• Assisting with hosting in the Seafood Restaurant
• Assisting guests with carrying luggage and parking as well as providing a Landrover pick up service from the car park
• Dealing with enquiries and restaurant bookings

Grow your career with us

Were not just passionate about food were passionate about developing our people too. 75 of our managers have been promoted from within and we want to help you fulfil your potential. Well invest in you with:

• Craft skills and training (wine and food tastings supplier visits) to develop your knowledge and confidence
• Opportunities to move between parts of our business
• Encouragement to apply for bigger roles when the time is right
• Regular encouragement and support from your manager

Perks

• Flexible shifts.Family time and work/life balance is important to us well work with you to find the shifts that work for your lifestyle andfull timeemployees can request to work a fourday week.
• Brilliant tips.On top of yoursalaryyoull earntipsandthese are paid weeklyintoyour bank arent subject toNIdeductions and youll even get tips when youre on holiday!
• Staff discounts.Youll get 50 off in our restaurants 20 in our shops and online and discounted hotel stays and cookery courses.(Plusdouble discount in the shops in the run up to Christmas).
• Free meal for two.After one year with us youll get a complimentary 3 course meal for two people in one of our restaurants every year.
• Social events.Youll get the chance to meet Rick and the family at fun social events and parties.
• Plenty of food.We provide great quality meals whilst on duty the chance to taste all our dishes as well drinks and snacks whilst youre on a break.
• Staff surprises.We like to make you smile so therell be little treats from us throughout the year.
• Holiday.Youll get 28 days paid holiday every yearwhich starts to increase after 2 years.

Our Story

Rick and Jill Stein started our family run business back in 1975 and today we employ over 600 happy staff. The business has grown from the first flagship Seafood Restaurant in Padstow to 10 restaurants across the south of England plus hotel rooms cookery school shops and an online shop. Rick and Jill are still heavily involved in the business as are their three sons Ed Jack and Charlie.

Our Values

We are proud to be avalues led company which you will learn more about upon joining us the valuesthat we live and breathe here at Steins are:

• Hospitality is from our hearts.
• Enjoy learning & improving.
• Right thing right way.
• Bring out the best in each other.
• Show great team spirit.

Good to know...

• Parking there is plenty of free parking available in Padstow.
• Travel to work Padstow is on the bus route from Bodmin Wadebridge and Newquay with regular buses throughout the day.
• You can cycle safely to work from Bodmin and Wadebridge to Padstow along the Camel Trail.
• Uniform Youll need smart black shoes and black trousers. We will provide your top.

Say Hello

Wed love to hear from you to apply email your cv to elliecorbinatrickstein or click apply to submit a quick application.

If you would like any additional support or need anyreasonable adjustments at any stage please let us know.