Receptionist - Full Time

Are you passionate about caring for Seniors Come Join Our Dynamic Team!

Are you looking for a way to advance your career Are you motivated by making a difference in the lives of the people you serve Do you value teamwork quality relationships excellent customer service and integrity If so we want to meet you! La Posada is looking for a fulltime Receptionist.

Why is La Posada the right place to expand your career

• Excellent work/life balance
• Paid Time Off
• 401(k) with company match
• Excellent health insurance
• Mileage incentive program if you live over 15 miles away
• Scholarship program. Up to $2500 per year after 6 months of service plus yearly opportunity for additional scholarship awards.
• Beautiful campus with free onsite fitness center
• Discount at Los Nios del Valle preschool

Essential Functions Statement(s) Are Listed in Bold

• Answer telephones forward calls provide information take messages and followup on calls as needed and appropriate.
• Greet all persons entering establishment ascertain needs if any and provide appropriate followup as needed by the individual situation.
• Handles emergencies immediately and appropriately.
• Transmit information or documents to customers using computer mail or facsimile machine.
• Collect sort and distribute incoming mail (postal & campus) and prepare outgoing mail UPS Fedex or courier deliveries.
• Hear and resolve complaints from customers or the public.
• Receive and record payments per departmental guidelines.
• Maintain and keep up to date records of resident status (vacations hospital stay etc. utilizing the designated program for the area of assignment.
• Perform administrative support tasks such as filing preparing correspondence or operating calculators or computers to work with pay records invoices payments or other documents.
• Provides designated services for residents as defined for the area which may include check cashing sale of postage photocopying faxes sending/receiving
• Maintains cash boxes if area has one or more insuring funds are accounted and balance at the end of the shift.
• File and maintain records.
• Provide information about establishment such as location of departments or offices employees within the organization or services provided.
• Take orders for merchandise or materials and send them to the proper departments to be filled.
• Process and prepare memos correspondence travel vouchers or other documents.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Analyze data to determine answers to questions from customers or members of the public.
• Keep a current record of staff members whereabouts and availability.
• Enroll individuals to participate in programs and notify them of their acceptance.
• Schedule space or equipment for special programs and prepare lists of participants.
• Perform duties such as taking care of plants or straightening magazines to maintain lobby or reception area.
• Other duties as assigned.

POSITION QUALIFICATIONS

Competency Statement(s)

• Customer Oriented Ability to take care of the customers needs while following company procedures.
• Friendly Ability to exhibit a cheerful demeanor toward others.
• Honesty / Integrity Ability to be truthful and be seen as credible in the workplace.
• Patience Ability to act calmly under stress and strain and of not being hasty or impetuous.
• Relationship Building Ability to effectively build relationships with customers and coworkers.
• Reliability The trait of being dependable and trustworthy.
• Responsible Ability to be held accountable or answerable for ones conduct.
• Working Under Pressure Ability to complete assigned tasks under stressful situations.
• Communication Oral Ability to communicate effectively with others using the spoken word.
• Organized Possessing the trait of being organized or following a systematic method of performing a task.
• Accuracy Ability to perform work accurately and thoroughly.
• Communication Written Ability to communicate in writing clearly and concisely.
• Judgment The ability to formulate a sound decision using the available information.
• Computer Skills Excellent computer skills
• Coaching and Development Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

If you believe you would be a good fit for this position and you live by the values of integrity compassion and respect then you may be the candidate were looking for!

Apply today to start your new adventure!