Senior Systems Engineer Region Services

Would you like to help implement innovative cloud computing solutions and solve the most complex technical problems Are you excited by the prospect of building and running the worlds largest cloud computing infrastructure to provide a better world for future generations

Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS customers provision compute power storage database and other cloud resources as their business demands them. To meet the growing demand for AWS Services around the globe we need exceptionally motivated people who are driven by learning and innovation.

AWS Utility Computing (UC) provides product innovations from foundational services such as Amazons Simple Storage Service (S3 and Amazon Elastic Compute Cloud (EC2 to consistently released new product innovations that continue to set AWSs services and features apart in the industry. As a member of the UC organization youll support the development and management of Compute Database Storage Internet of Things (Iot) Platform and Productivity Apps services in AWS including support for customers who require specialized security solutions for their cloud services.

Key job responsibilities
Amazon has a collaborative purposeful and enthusiastic environment where we Work Hard Have Fun Make History. On a typical day engineers might dive deep into understanding the root cause of a customer issue investigate why a metric is trending the wrong way and consult with the top engineers at Amazon. We own our services and believe in making outofhours support as painless as possible. To achieve this we implement Operational Excellence best practices and strive to automate manual processes.

Our Senior Systems Engineers are considered technical leaders for their team and become subject matter experts in multiple services. They work efficiently and routinely deliver the right things with limited guidance. They use technology to solve complex problems. They are able to improve and/or drive improvements to these services and features for their team. They understand how their work impacts multiple teams. They are able to take a project when the problem is not defined and deliver on schedule applying appropriate technologies and industry systemsengineering best practices. They make effective implementation tradeoff decisions and are able to assist others with tradeoff decisions.

Our Senior Systems Engineers identify when implementations are not highly available performant secure stable maintainable or have defects; and are able to determine short and longterm mitigations. They have a depth and breadth of understanding in multiple areas of technology and they are excellent diagnosticians. They utilise their Linux expertise to troubleshoot innovate fixes and workarounds keep software uptodate and provide data and metrics that help manage the capacity and efficiency of services.

Our Senior Systems Engineers are able to lead team design scoping and prioritization discussions. They understand how technical decisions impact their team and other teams services and recommend opportunities and solutions for these problems. They optimize and/or automate team processes ensuring they meet organisation goals. They lead implementation reviews (e.g. designs code operational readiness deployment plans system changes etc.. They anticipate and mitigate patterns that affect the performance reliability or availability of their team(s) systems to create automation that simplifies workloads that scale operations.

Our Senior Systems Engineers drive SOP documentation and runbook creation reviewing them for accuracy; they drive the use of best practices. They actively recruit and interview for their team and help others leverage their own expertise by coaching and mentoring. They communicate clearly and collaborate with others to deliver results. They are selfstarters comfortable dealing with ambiguity and change. They are customerobsessed always looking to understand customer pain points and find resolutions quickly and completely.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employeeled and companysponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

Advanced knowledge in Linux system administration
Significant experience of systems automation using BASH Python Perl etc
Significant experience of network fundamentals (DNS DHCP TCP/IP routing switching HTTP)
Excellent troubleshooting skills at all levels from application to network to host
Experience writing technical documents project plans and progress reports to leadership and to stakeholders

Experience of building and operating systems at scale
Advanced knowledge of configuration management systems such as: Puppet Chef Ansible or related systems
Significant experience of monitoring frameworks (such as CloudWatch Datadog Grafana Elastic or similar)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacypage to know more about how we collect use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https://amazon.jobs/content/en/howwehire/accommodations for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.