Junior Salesforce Administrator
Junior Salesforce Administrator
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Job Description
Our team is committed to enhancing physician and patient quality of life through Elation a SaaS cloudbased clinical platform. Weve built a product that users love and we plan to keep it that way by continuing to empathize with users and help them overcome challenges.
Salesforce is the central hub for both our Sales and Customer organizations. Its these teams primary workflow tool. We are looking for a Junior Salesforce Administrator to work alongside our Salesforce Administrator/Developer. With the Salesforce Administrator youll work to ensure that we capitalize on the benefits offered by Salesforce and to design worldclass Salesforce applications for our evolving business requirements. As a Junior Salesforce Administrator you will be responsible for supporting users in Salesforce and its integrated 3rd party tools. This includes troubleshooting application errors identifying areas for improvements to optimize use maintaining user permissions and creating custom automations.
Responsibilities:
- Maintain Salesforce as the source of truth for customer and sales data.
- Managing Salesforce roles profiles sharing rules and groups.
- Provide ongoing user support for Salesforce and its integrated 3rd party tools (such as Gong Groove Pardot).
- Maintain and update Salesforce data including importing exporting and mass updating data.
- Create and maintain fields views campaigns and other salesforce apps and functions.
- Create and maintain metrics reports and dashboards
- Maintain enhance and create automations using workflow rules process builder and flows.
Requirements:
- Salesforce Certified Administrator
- 1 years of experience working in a Salesforce environment
- Experience developing customerfacing interfaces.
- Knowledge of Salesforce platforms including Sales Cloud Service Cloud Knowledge Center and Community.
- Selflearner and not afraid of working closely with team members to ensure workflows and tools support frontline team members.
Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.
We are committed to equal opportunity for all employees and applicants and value individuals with diverse perspectives including but not limited to: race color religion sex sexual orientation socioeconomic status age gender identity or gender expression national origin disability or veteran status.
Elation also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elations mission of helping independent primary care thrive.
Required Experience:
Junior IC
Employment Type
Full Time
