Technical Project Manager
Technical Project Manager
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Job Description
Harmonia Holdings Group LLC is an awardwinning rapidly growing federal government contractor committed to providing innovative highperforming solutions to our government clients and focused on fostering a workplace that encourages growth initiative creativity and employee satisfaction.
Technical Project Manager IT Infrastructure & System Administration
About the Role:
We are seeking a highly motivated Technical Project Manager to lead a team of System Administrators and Engineers ensuring the delivery of highquality IT infrastructure and system administration services. This role focuses on optimizing IT operations and engineering for efficiency security and continuous improvement while aligning with business objectives andindustry best practices. The successful candidate will serve as the primary liaison between IT teams and government leadership.
Responsibilities:
- Strategic Leadership & Stakeholder Engagement:
- Act as the main point of contact between IT and government leadership.
- Identify and implement improvements to system administration and IT infrastructure operations.
- Develop and present performance reports on system uptime security compliance infrastructure health and SLAs.
- Support the Program Manager in strategic IT initiative planning and .
- IT Infrastructure & System Administration Management:
- Oversee the design implementation and maintenance of IT infrastructure including servers storage networks and virtualization platforms.
- Manage IT systems to ensure high availability optimal performance and security compliance.
- Implement IT systems management frameworks to drive operational excellence.
- Lead infrastructure modernization initiatives including automation and cloud migration strategies.
- Service Level Agreement (SLA) Management & Reporting:
- Define implement and monitor SLAs to meet business requirements for IT service delivery.
- Generate and analyze SLA performance reports identifying trends and areas for improvement.
- Ensure timely resolution of incidents and service requests within established SLAs.
- Team Leadership & Development:
- Lead and mentor a team of System Administrators and Engineers.
- Provide training coaching and performance evaluations.
- Effectively allocate resources to balance workloads.
- Cybersecurity & Compliance Management:
- Implement security controls and risk mitigation strategies in collaboration with cybersecurity teams.
- Ensure compliance with Department of State (DOS) security policies andindustry best practices.
- Develop IT policies and procedures covering security disaster recovery and service delivery.
- Project Management & :
- Lead IT infrastructurerelated projects ensuring ontime and withinbudget delivery.
- Utilize Agile/Scrum methodologies for project and stakeholder collaboration.
- Manage vendor relationships and procurement processes.
- Support the Program Manager in tracking project milestones and deliverables.
Qualifications:
- Bachelors degree in Information Systems Engineering Computer Science or a related technical field (or equivalent experience).
- PMP certification preferred.
- ITIL certification required.
- Minimum 8 years of experience in enterprise IT infrastructure including at least 3 years as a Technical Project Manager.
- Strong experience with ITIL practices including incident problem and change management.
- Experience with ticketing systems (e.g. ServiceNow Remedy) and reporting tools.
- Experience in SLA management and performance reporting.
- Strong organizational analytical and problemsolving skills.
- Active TopSecret clearance with SCI eligibility required.
Additional Considerations:
- Ability to work flexible hours including occasional oncall support.
- Willingness to pursue additional training and certifications as needed.
Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture the innovative work we do and the employees on our team who make a difference each day. Some of these recognitions include:
- Recognized as a Top 20 Best Place to Work in Virginia
- Recipient of Department of Labors HireVets Gold Medallion
- Great Place to Work Certification for five years running
- A Virginia Chamber of Commerce Fantastic 50 company
- A Northern Virginia Technology Council Tech 100 company
- Inc. 5000 list of fastest growing companies for eleven years
- Twotime SBA SBIR Tibbetts Award winner
- Virginia Values Veterans (V3 Certification
We recognize that every bit of our success is the result of our teams of hardworking motivated and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation a familyfocused culture and a dynamic productive work environment we offer all fulltime employees a variety of benefits including but not limited to
- Traditional and HSA eligible medical insurance plans w/ Wellness Incentives for employees and family
- 100 employerpaid dental and vision insurance options
- 100 employersponsored STD LTD and life insurance
- Veterans Cohort
- Gym membership reimbursement
- 401(k) matching
- Dollarfordollar 501(c)3 donation matching
- Flexibleschedules and teleworking options
- Paid holidays and Flexible Paid Time Off
- Adoption Expense Reimbursement
- Paid Parental Leave
- Professional development and career growth opportunities and paid training days
- Employersponsored Employee Assistance Program for employee and family
- Team and companywide events recognition and appreciation and so much more!
Check out ourLinkedInFacebook andInstagramto find out a little more about who we are and if we are the right next step for your career!
Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race color religion national origin age gender gender identity sexual orientation disability or genetics.Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans.To perform the above job successfully an individual must possess the knowledge skills and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation please contact.
Required Experience:
IC
Employment Type
Contract
