Guest Services Representative Concierge
Guest Services Representative Concierge
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1 Vacancy
Job Description
Job Description Summary
The Guest Services Representative reports to the Manager of Guest Services. Under general supervision the Guest Services Representative covers inpatient and outpatient units and information services areas. In addition this role provides a high level of customer services while offering support and quality services to meet the needs of the patients patient family members visitors guest and nursing/clinical team members. In order to achieve optimal satisfaction for all customers this position ensures patient comfort and facilitates hotel accommodations access to Chaplin and community social services for patients family members and visitors. The Guest Services Representative also functions as the liaison between the patients family members visitors guests and the clinical team members within the department.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker SubType
TemporaryCost Center
CC000451 CHS Guest ServicesPay Rate Type
HourlyPay Grade
Health19Scheduled Weekly Hours
5Work Shift
Job Description
Professionally greets visitors and patients upon arrival. Ascertains patients and or visitors needs and directs them accordingly. Educates Medical Center patients family members visitors and guests regarding appropriate services and available resources and assist with wayfinding. Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes. Meets key performance metrics for area and demonstrates compliance with policies/processes.
Additional Job Description
Education: High School Degree or Equivalent Work Experience: 06monthsIf you like working with energetic enthusiastic individuals you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.
Medical University of South Carolina participates in the federal EVerify program to confirm the identity and employment authorization of all newly hired employees. For further information about the EVerify program please click here: Experience:
Unclear Seniority
Employment Type
Part-Time
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