Help Desk Student Worker Student Wage
Help Desk Student Worker Student Wage
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1 Vacancy
Job Description
The McIntire School of Commerce Help Desk is currently seeking students to handle tier 1 IT issues and administrative duties during theacademic year. Students primarily work in the Help Desk office but may be assigned to other areas of the school as well.
The McIntire Help Desk office hours are:
Monday through Friday: 8am9pm
Saturday: 10am6pm
Sunday: 12pm9pm
The McIntire Info Desk hours are:
Monday through Friday: 8am5pm
Duties will include but are not limited to: facetoface customer interaction answering phones basic IT tier 1 level troubleshooting data entry in ticketing system maintaining equipment etc. Students are expected to work 10 20 hours per week depending on individual class schedules and must work a minimum of one Friday night/weekend shift per month. Hours are flexible and can be set according to class schedules. Students are required to begin work the week of August 25th and continue through the end of the semester. For hired students there will be a mandatory 2hour orientation on Monday August 25th.
Students must be motivated punctual and have a sense of pride in their work. Prior Customer Service and IT knowledge is a plus. Students will be expected to adhere to the assigned schedule and follow all stated policies.
Please direct questions related to the position to Liza Federman . A resume is required with your application.
The pay rate for the position is $15.00/hr.
MINIMUM REQUIREMENTS
Education: Current undergrad UVA student
Experience: None
Licensure: None
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.
The University of Virginia including the UVA Health System which represents the UVA Medical Center Schools of Medicine and Nursing UVA Physicians Group and the Claude Moore Health Sciences Library are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every persons perspectives and lived experiences. We are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age color disability gender identity or expression marital status national or ethnic origin political affiliation race religion sex pregnancy sexual orientation veteran or military status and family medical or genetic information.
Employment Type
Part-Time
