New Product Development Quality Manager

About Us

SharkNinja is a global product design and technology company with a diversified portfolio of 5star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3300 associates the companys products are sold at key retailers online and offline and through distributors around the world.

Job Description Summary

Reporting to the Sr. NPD Quality Director the incumbent will provide overall leadership to ensure all key NPD Quality objectives are achieved for NPD & NPI design engineering activities. The candidate will be responsible for ensuring the effective and timely of quality deliverables across the entire product life cycle on new programs.

The candidate will support the NPD process ensuring that lessons learned and best practices are applied to new projects helping to achieve relevant customer product star ratings. The incumbent will:

• Participate in FMEA activities to identify risks.

• Ensure test validation and verification plans are sufficient.

• Ensure product specification KPIs are achievable.

• Generate project risk assessments focusing on design quality reliability and cost presenting findings to the leadership team on a weekly basis.

• Set governance for design assessments at NPD and NPI stages working closely with the Operational Excellence Director and other department heads to ensure successful outcomes.

• Deliver continual improvement programs and establish an effective proactive quality culture.

Job Description Main Responsibilities

• The candidate will support Engineering teams in the design development and manufacturing of products within one of SharkNinjas categories including:

• Vacuum Cleaners & Robotic Cleaners

• Skincare & Beauty Devices

• Home Environment Appliances (Air Purifiers Fans Heaters Humidifiers)

• Indoor & Outdoor Kitchen Hardware (Coffee Machines Fire Pits Ovens Blenders)

• The candidate will:

• Identify risks and opportunities for improvement through FMEA and project risk assessments working closely with other departments.

• Ensure costeffective solutions that maintain quality and reliability within FMEA processes.

• Recognize operational challenges and recommend pragmatic solutions aligned with key objectives.

• Ensure projects are effectively managed to completion delivered ontime within budget and to the desired quality.

• Partner closely with departmental leaders to align on key objectives and determine customer expectations.

• Possess strong presentation and interpersonal skills with the ability to communicate effectively across all organizational levels including executive management.

The incumbent will also be responsible for:

• Providing leadership for NPD/NPI Quality activities.

• Supporting product and hardware specification development.

• Run product 3D CAD /drawing /tolerance stack up analysis review.

• Identifying NUDD and CTQ control points.

• Leading FMEA/DFM facilitation for products and processes.

• Conducting Value Analysis and Value Engineering (VA/VE) reviews.

• Leading crossfunctional activities in US and Asia to ensure rootcause analysis is conducted using the 5 Why method.

• Reviewing and closing major/critical quality issues in Jira.

• Conducting product benchmarking and establishing performance metrics/testing methods.

• Coordinating lessons learned and driving continuous improvement.

• Ensuring lessons learned are implemented in both design and process.

• Presenting project risk assessments and NPD Quality & Manufacturing Engineering reviews at executive reviews.

• Managing field returns and quality metrics to drive continuous product improvement.

• Participating in phase gate and design reviews to assess production readiness regarding quality reliability and manufacturability.

• Supporting customer complaint analysis with the core quality team as needed.

Qualifications / Requirements

The successful candidate will have proven manufacturing/quality leadership experience with the ability to deliver results in a large matrix organization.

Required experience :

• Bachelors degree in Electrical or Mechanical Engineering.

• Minimum of 8 years of experience in a quality role related to consumer products.

• Minimum of 3 years of experience in mechanical or electrical design for consumer products.

• Experience with quality analytical methods (Weibull Analysis FMEA SPC MSA Capability Studies Cpk).

• Black Belt Six Sigma or Lean Expert certification (preferred).

• Demonstrated experience successfully executing similar quality programs.

• Experience across multiple functions including Design & Development Quality Manufacturing Manufacturing Engineering and Operations.

• Ability to lead/manage multiple initiatives simultaneously.

• Comfortable operating in a fastpaced environment with shifting priorities.

• Experience with Value Analysis & Value Engineering (VA/VE).

• Indepth knowledge of product lifecycle processes.

• Expertise in defect avoidance methodologies (PokaYoke DFMEA/PFMEA DOE).

• Strong knowledge of APQP concepts including FMEA quality control planning errorproofing and SPC.

Additional Requirements

• Effective management of goals and metrics.

• Strong organizational and planning skills.

• Proven ability to provide functional and business leadership.

• Effective collaboration and interpersonal skills to lead/manage a global workforce.

• Ability to make sound decisions while managing multiple projects programs and priorities.

• Strong analytical and problemsolving skills.

• Proven expertise.

• Ability to deliver creative and technically sound solutions to complex problems.

• Ability to analyze operations and drive continuous improvement initiatives.

• Shortterm internal travel to Asia/UK as required.