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You will be updated with latest job alerts via emailWere building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit CIBC
What Youll Be Doing
As a Customer Service Contact Centre Representative youll be the first point of contact for clients calling in with questions or requests related to their banking needs. Youll work in fastpaced environment and deepen relationships quickly resolve issues and identify opportunities to match clients with the right products and solutions that will enable their financial success.
At CIBC we enable the work environment most optimal for you to thrive in your role.You can effectively perform all work activities remotely and will only be required to be onsite on an occasional basis.
Please note that the start date is June 9th 2025 and its a full time permanent position. Our Contact Centre is open Monday to Sunday from 7:00 am to Midnight. Youre flexible to work between these hours which include evenings and weekends.
CIBC has embarked on an remote work program and all employees may be given the opportunity to work from home if you can meet the program requirements.
Program Requirements
How youll succeed
Who You Are
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Montreal1155 Rene Levesque (inactive)Employment Type
RegularWeekly Hours
37.5Skills
Accountability Customer Engagement Customer Experience (CX) Problem SolvingRequired Experience:
Unclear Seniority
Full-Time