Apprentice Student Finance Officer
Apprentice Student Finance Officer
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Job Description
Business Administration Apprenticeship (SCQF level 6
Role Title: Apprentice Student Finance Officer
Salary: 18188
Advert Closing Date: 22/04/2025
Position Start Date: 30/06/2025
Pension: 28.97 Alongside your salary Student Loans Company contributes 5268 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Is it time you unlocked your potential
Student Loans Company is a nonprofit making Governmentowned organisation established to provide loans and grants to students in universities and colleges in the UK. Since 1989 we have enabled our customers to invest in their futures by delivering secure accurate and efficient assessment payment and repayment services.
SLC now have an exciting opportunity for an Apprentice Student Finance Officer to join our Customer Operations team. As an Apprentice Student Finance Officer you will study for a SCQF level 6 in Business and Administration whilst assisting our customers in their student finance journey by resolving their requests and case manage their applications.
We understand that learning is key to developing yourself and your Apprenticeship encompasses learning modules designed to help you gain the skills you need to succeed. Our Apprenticeship programme is through our partner Babington undertakes modules in Customer Service Communication and Problem Solving.
SLC offer a Blend working model which will typically be 2 days in the office and 3 days from home.
What you bring:
A passion for customer service with the ability to understand customers needs and a desire to deliver high standards.
The ability to use your own initiative whilst working within defined guidelines and adapt to changing working environments in a positive manner.
The ability to communicate clearly and effectively through a variety of channels including telephone email and letter.
A commitment to your own learning and development whilst maintaining the key knowledge and skills required for your role
Criteria for Apprenticeship (Scotland):
- Age Requirement: Applicants must be at least 16 years old
- Educational Status: Applicants should not already be in fulltime education when applying for an apprenticeship. This typically means not currently enrolled in a school or college programme.
You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:
- 28 days annual leave plus 8 public holidays
- Option to buy/sell annual leave
- Flexitime and enhanced flexible working options available
- Option to join the Civil Service pension scheme
- Life insurance cover for 4 x annual salary
- Enhanced company sick pay and family leave including maternity paternity and adoption
- Contributory lifestyle benefit options including discounts at hundreds of retailers cycle to work scheme access to the Civil Service Sports and Leisure Club for discounted gym memberships and an optional dental insurance scheme
SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or longterm condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail please email
Required Experience:
Unclear Seniority
Employment Type
Full-Time
