College and Career Success Manager
College and Career Success Manager
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USD 54000 - 56000
1 Vacancy
Job Description
JOB TITLE: College and Career Success Manager
REPORTS TO: Director College and Career Success
FLSA STATUS: FullTime Exempt
WORK LOCATION: New York NY
HYBRID SCHEDULE: This role requires minimum 2 inoffice days per week at our NYC Office
Our Mission: To build and support mentoring relationships to ignite the biggest possible futures for youth.
Our Vision: All youth achieve their full potential
Our Values: Put Youth First; Engage with Empathy; Advance Diversity Equity & Inclusion; Operate with Integrity; Invest in Learning & Innovation
As the nations first and NYCs largest youth mentoring organization Big Brothers Big Sisters of New York City (BBBS of NYC) connects generations of New Yorkers by matching a caring adult mentor a Big with an New York City youth a Little. Through evidence based goalcentered professional supporting programming BBBS of NYC provides consistent support and guidance to matches that result in longer stronger match relationships that advance the socialemotional development and academic progress of young people across the five boroughs.
JOB SUMMARY
As an integral member of the College & Career Success team the College & Career Success Manager will provide direct individualized guidance coaching and resources to first and secondyear college students and their volunteer mentors to support college persistence and success. In this role the College & Career Success Manager will also play a role in enrolling collegebound high school students already engaged in BBBS of NYCs programming in the College & Career Success program centering the lifelong journeys of our Littles. The ideal candidate will have a firm belief in the power of mentoring demonstrated experience working with first and secondyear college students clear understanding of the barriers facing first generation college students and experience with developing and facilitating relevant workshops to young adults related to college access persistence and success. Additionally the College & Career Success Program is an innovative and developing service delivery model at BBBS of NYC; the College & Career Success Manager will also strongly contribute to overall program design implementation management and evaluation.
JOB RESPONSIBILITIES:
Case Management & Facilitation
- Serve as a direct support to 150 currently enrolled first and second year college student program participants and their mentors to support college persistence and success
- Provide tailored individualized coaching and guidance as well as deliver workshops and resources to the full group of Scholar & Mentor matches
- Maintain regular contact with mentorship matches to assess for strength of mentoring relationship; proactively address barriers and leverage both internal and external resources to support college success
- Cofacilitate Summer Transition Workshop Series for rising college freshmen and juniors
- Conduct college campus visits to provide direct support to current participants and facilitate group engagement sessions
CCS Enrollment
- Lead meetings with incoming college freshman to enroll them into the College & Career Success program including collecting financial aid information and assessing barriers to success for a smooth transition into college
- Drive and coordinate match meetings to introduce incoming College & Career Success scholars to their mentors and provide an overview of the mentorship relationship expectations and support that will be provided throughout the program
Data Tracking & Analysis
- Update records on a routine basis; assist with statistical reports and demographic and outcome tracking. Input all survey data into database.
- Create and maintain department forms financial expense forms updates and changes
- Contribute to the development of funding proposals and reports
Innovation
- Support with development and implementation of new programs; build and optimize support structures for first and secondyear students and their mentors
- Contribute content for the College & Career Success Newsletter for scholars and mentors to promote resources opportunities and program engagement
- Lead the scholarship distribution process for BBBS of NYC Littles including coordinating logistics and communication between college institutions students and BBBS of NYC staff and completing expense forms for scholarship distribution in a timely manner
- Attend external meetings for professional associations and partnerships as needed
POSITION QUALIFICATIONS:
- Passion for the mission and values of BBBS of NYC; alignment with the organizations values
- 3 years experience working with collegebound seniors and first and secondyear college students in a formal college success program or in the college system; experience with college counseling and/or in the CUNY or SUNY system a plus
- Demonstrated experience supporting students in navigating college admissions FAFSA TAP and other scholarships
- Track record of successfully supporting first and second year college students in navigating course registration and matriculation into college
- Experience engaging and managing adult volunteers; comfort building relationships with a variety of stakeholders
- Skilled facilitator comfortable delivering programming and curriculum to a diverse set of stakeholders both inperson and virtually
- Commitment to diversity equity and inclusion; understanding of the institutional and systemic barriers to success faced by first generation college students
- Knowledge of CASEL SEL framework positive youth development principles and commitment to an asset based trauma informed approach to working with young adults; understanding of adult learning frameworks
- Comfortability working in a startup environment and innovating to build systems evaluate programs and creatively solve problems
- Proficient in MS Office: Word Excel & Outlook; Microsoft Teams & SharePoint and Zoom; Experience using customer service data management tools a plus
COMPENSATION & BENEFITS:
- Salary Range: $54000 $56000 annually
- Dental Health and Vision Insurance (immediate eligibility)
- 403b Retirement Plan
- Hybrid Work Schedule/Flexible Work Arrangements
- 14 Federal Holidays Summer & Winter Office Closures
- Generous Vacation & Sick Time
HOW TO APPLY:
Please submit your resume and cover letter via our Career Center. Applications without a cover letter will NOT be reviewed.
Big Brothers Big Sisters of New York City does not discriminate in employment on the basis of race color religion sex (including pregnancy and gender identity) national origin political affiliation sexual orientation marital status disability genetic information age membership in an employee organization retaliation parental status military service or other nonmerit factors. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at(phone TTY fax email etc. or Applicants with disabilities may contact our team via telephone fax email and other means to request and arrange for accommodations. If you need assistance to accommodate a disability you may request an accommodation at any time. Please contact Human Resources at(phone TTY fax email etc. or
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
- Compliance Management
- Administrative Functions
- Oversight
- Administrative Activities
- Administrative Tasks
- Budget Preparation
- Facilities Management
- Daily Operations
- Account Management
- General Ledger Accounts
- Personnel Files
- Administrative Management
- Financial Statements
- Administrative Operations
- Annual Budget
