Business Intelligence Analyst
Business Intelligence Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
About Upshop:
Upshop is the market leader in Total Store Operations solutions for the Grocery and CStore markets. We offer an AIpowered SaaS platform connecting Fresh Center eCommerce and DSD department operations to deliver a simplified smarter more connected store experience. Customers runningUpshoprealize significant improvements in sales shrink food safety and sustainability across the entire store.450 retail chain accounts trust our software in over50k stores35countries and 3 continents.
Position Overview
The Business Intelligence (BI) Data Analyst is responsible for transforming raw data into actionable insights to support strategic decisionmaking. The right candidate will have very strong presentation and relationshipbuilding skills. The BI Data analyst works closely with crossfunctional teams leveraging data visualization tools statistical methods and storytelling techniques to identify trends opportunities and performance improvements.
Key Responsibilities
Data Analysis & Reporting:
- Collect process and analyze large data sets to identify trends and insights.
- Create and maintain dashboards reports and visualizations using tools such as Power BI Domo and Excel.
Business Intelligence Development:
- Design and implement BI solutions to support organizational goals.
- Work closely with data science and data engineering teams to ensure data accuracy and integrity.
Stakeholder Collaboration:
- Partner with stakeholders to understand business needs and translate them into analytical requirements.
- Present findings and recommendations to leadership Upshop customers and other teams in a clear concise manner.
Performance Monitoring:
- Track key performance indicators (KPIs) and metrics to measure business performance.
- Conduct rootcause analysis to address operational challenges or inefficiencies.
Continuous Improvement:
- Identify opportunities for process improvements and propose datadriven solutions.
- Stay updated on industry trends emerging BI tools and best practices.
Qualifications
Education:
- Bachelors degree in Computer Science Mathematics Statistics Economics or related field.
- Masters degree a plus but not required.
Experience:
- 2 years of experience in a data analytics BI or similar role.
- Proven experience with BI tools such as Tableau Power BI Looker or similar platforms.
- Prior experience with Domo strongly preferred
Technical Skills:
- Proficiency in BI platforms and data visualization tools.
- Handson experience with cloudbased data platforms (e.g. AWS Azure Google Cloud).
- Azure experience preferred
- Advanced SQL skills for querying and managing complex datasets.
- Strong understanding of database management big data technologies and data governance principles.
- Knowledge of machine learning and predictive analytics is a plus.
- Knowledge of Maui and/or C# a plus.
Soft Skills:
- Strong problemsolving and criticalthinking abilities.
- Deep understanding of how to interpret business needs and translate them into actionable data insights.
- Excellent communication and storytelling skills to convey insights to nontechnical audiences.
- Ability to manage multiple projects and meet deadlines in a fastpaced environment.
Preferred Qualifications
- Prior experience in grocery or retail industries preferred.
- Advanced certifications in BI tools or data analytics.
Benefits/Perks:
- Competitive salary
- Employermatched 401(K) plan
- Attractive paid time off policy
- Career growth and development opportunities
- Home office support setup
Required Experience:
IC
Employment Type
Full Time
