Collections Specialist
Collections Specialist
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Job Description
Collections Specialist I Full TimeOrlando FL Hybrid
Location: Orlando FL Hybrid 2966Commerce Park Dr. Suite 300 Orlando FL 32819
What Youll Be Doing
- Complete a high volume of outbound collection calls and emails daily
- Contacting customers with professionalism and knowledgeable information
- Must update and maintain all customer records by documenting the collection account status in multiple computer systems
- Responsible for monitoring client accounts and reconciling in a timely manner
- PDF printing voices and statements from computer systems and emailing to clients
- Taking credit card payments or Echeck payments over the phone
- Responsible for building relationships with customers accounts payable departments to facilitate timely payments
- Open communication with team members to improve all department procedures
- Committed to reaching our corporate collection goal
- Willing to complete any adhoc audit or research projects
- Complete tasks as provided from the inbox
- Running the letter campaign adding and removing flags
- Reduce the accounts that have paid zero on the assigned portfolio
- Help with credit holds
What You Need
- 5 years of experience preferred
- Excel proficiency (including vlookup filter sort pivot) preferred
- Professional phone etiquette
- Able to multitask
- Strong computer skills
- Selfstarter able to work with minimal supervision
- Team player communicates well with others
- Driven to accomplish individual goals and team goals
About Us
AllStar Auto Parts is a leading supplier in the collision repair wheel and tirerepair and automotive eCommerce industries. Founded in 2005 and headquarteredin Orlando FL we specialize in remanufacturing auto lights and wheels andsupplying highquality aftermarket products. Over the past three years weveexperienced 300 growth and continue to expand through both organic andacquisitive growth.
AtAll Star we are committed to building a team of highly motivated passionateand reliable individuals. Our five core valuesDependable KnowledgeableProactive Communicators ProblemSolvers and We Deeply Careare ingrained ineverything we do.
Withnearly 600 employees we pride ourselves on fostering a dynamic and engagingwork environment. We celebrate our team annually with Employee AppreciationWeek and maintain an employee engagement committee that organizes funactivities each month.
PLEASE NOTE:
AllStar Auto Parts is an equal employment opportunity employer and participates inEVerify. All qualified applicants will receive consideration for employmentand will not be discriminated against on the basis of gender race/ethnicitygender identity sexual orientation protected veteran status disability orother protected group status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
