Mobilisation Officer Soft Services

• Conduct site inspections to assess equipment needs security risks and cleaning requirements prior to mobilisation.
  
• Develop and implement a mobilisation plan including timelines resource allocation and deliverables as required
  
• Identify and address potential challenges that may impact service delivery during the mobilisation phase.
  

• Capture client site details by ensuring accurate setup on Profit Velocity and SAP.
  
• Verify that the correct cost centre hierarchy is in place for seamless financial tracking.
  
• Confirm clientspecific reporting requirements and ensure compliance through system configurations.
  

• Recruit with HR by assigning security officers and cleaners to meet sitespecific demands while applying the correct grades.
  
• Verify that all personnel are briefed on sitespecific policies procedures and expectations.
  
• Coordinate with HR to ensure sitespecific contracts are signed and necessary checks (criminal PSIRA medicals etc. are completed.
  
• Oversee induction for new staff members ensuring compliance with company standards.
  
• Confirm that all purchase orders (e.g. 12month PO agreements) with clients are in place before mobilisation.
  

• Establish communication protocols including radio setup and other sitespecific communication tools.
  
• Implement geofencing and clocking systems to accurately monitor staff attendance.
  
• Organize access control measures such as key distribution security pass issuance or biometric systems.
  
• Arrange and set up onsite operational stations including security monitoring posts and cleaning supply storage areas.
  

• Accurately upload and review Service Level Agreements (SLAs) on Velocity and ensure adherence during mobilisation.
  
• Set up compliance checkpoints to verify all SLA requirements are met before handing over the site.
  
• Conduct quality assurance checks to confirm the service setup meets contractual obligations.
  

• Conduct induction sessions for all new site employees including training on security cleaning protocols and client expectations.
  
• Distribute sitespecific operational guides and manuals for personnel.
  
• Maintain detailed records of training completion for compliance and audit purposes.
  

• Oversee the distribution of uniforms tools and equipment according to site requirements.
  
• Maintain an uptodate inventory record of consumables such as cleaning chemicals and securityrelated items.
  
• Ensure all necessary resources are delivered to the site before operations commence.
  

• Develop contingency plans for rapid deployment in response to urgent client requirements.
  
• Coordinate replacement personnel and equipment swiftly in cases of unforeseen staff shortages or security breaches.
  
• Maintain a standby list of trained personnel ready for emergency mobilisation.
  

• Track progress against the mobilisation plan identifying challenges and resolving them promptly.
  
• Generate detailed reports on mobilisation activities key outcomes and lessons learned for process improvement.
  

• Conduct a formal handover meeting with the Key Accounts Manager presenting all relevant documentation checklists and operational guidelines as required
  
• Ensure the site is fully functional compliant and meets all client expectations before transferring management responsibilities.
  
• Document any outstanding tasks or followups required after the handover to ensure seamless operations.
  

Requirements