Account Manager AMS

About Index Exchange:

Index Exchange is a global advertising supplyside platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally we connect leading experience makers with the worlds largest brands to ensure a quality experience for consumers.

Were a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency were committed to upholding the integrity of the programmatic ecosystem at large.

Whats it like to work at Index

Index is an exciting and fastpaced place to work. Youll be able to feed your ambition lean into trust and transparency and feel genuine support from your colleagues. Were built on our core values and live them each day. Theyre not just buzzwords.

We pride ourselves on our independence and openness not only in our technology but in our teams too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers and were looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution

Index Exchange is seeking an Account Manager to join our US team based in New York! In this role you will support programmatic agencies and marketers who leverage Index Exchanges technology through our Demand Side Platform integrations. You will be crucial to maintaining existing relationships and fostering deeper partnerships while collaborating with business development leads to grow new accounts and evangelize the Index Exchange brand inmarket.

What Were Looking For:

• Strategic: Index values partnerships and provides strategic insights to the agencies and marketers who leverage our exchange. In this role you will be responsible for not only daytoday account management and operations but also for providing insights and recommendations to our external stakeholders around the programmatic ecosystem as a whole.
• Collaborative: To retain and grow our agency accounts you will work crossfunctionally with sales analytics technical and publisher account teams to become a subject matter expert on the Index Platform to drive the performance and growth of our partners.
• Communicative: You will be working with a number of clients at any given time and are expected to communicate effectively and often both internally and externally. This is a highly visible clientfacing role where building trusted relationships with agencies and marketers is essential to success.

Heres What Youll Be Doing:

• Become the daytoday contact for existing agency and brand marketer partners throughout the country for a major holding company while delivering exceptional service and utilizing expertise of the Index platform.
• Provide proactive insights and recommendations to customers to help them solve problems through a datacentric approach.
• Partner with the Sales team to support new business efforts and identify ways to grow current accounts.
• Collaborate with the publisher account teams to identify and secure new deal opportunities as well as ensure the health and growth of existing deals.
• Attend relevant industry events as well as entertain partners in innovative ways that foster engagement and strategic account growth.

Heres What You Need:

• 34 years of experience in digital media; 2 years of clientfacing experience
• An indepth understanding of the programmatic advertising landscape (e.g. ad server ad network exchange SSP DSP agency trading desk PMP etc.
• Effective time management skills ability to prioritize and meet deadlines in a fastpaced environment.
• Proven ability to leverage data and analytics to solve customer problems.
• Demonstrable experience growing revenue by building strong customer relationships understanding their needs and finding solutions to address their painpoints.
• Strong communication skills ability to be clear and concise when presenting internally and externally organized and detail oriented.
• Ability to work in both collaborative and independent settings while remaining responsible enthusiastic proactive and selfmotivated.
• Proficiency in Excel and other Microsoft Office programs is a requirement for the role. Experience with DOMO Looker Tableau and/or similar analytical tools is considered an asset.

The base salary for this role is $95000 to $130000 USD. The total compensation package may vary depending on jobrelated knowledge skills and experience.

Why Youll Love Working Here:

• Comprehensive health dental and vision plans for you and your dependents
• Paid time off health days and personal obligation days plus flexible work schedules
• Competitive retirement matching plans
• Equity packages
• Generous parental leave available to birthing nonbirthing and adoptive parents
• Annual wellbeing allowance plus fitness discounts and group wellness activities
• Commuter benefits and discounts where available
• Employee assistance program
• Mental health first aid program that provides an inthemoment point of contact and reassurance
• One day of volunteer time off per year and a donationmatching program
• Biweekly town halls and regular communityled team events
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse equitable and inclusive environment learn more here

Notification

Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.

Please be vigilant and do not accept interview requests job offers or other hiringrelated documents from anyone other than our dedicated recruitment team from the domain of @indexexchange. Our interview process consists of several steps including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.

We remain dedicated to resolving this matter and we appreciate your support.

Equal employment opportunity

At Index Exchange we believe that successful products are built by teams just as diverse as the audience who uses them. As such we are committed to equal employment opportunities. We celebrate diversity of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or expression or veteran status. Additionally we realize that diversity is deeper than any status or classificationdiversity is the human experience. For those who show grit passion and humilityIndex will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.

If you require an accommodation pleasesharethe details of your request and any information how we can assist you with thehiring recruiter when they contact you. Index Exchange will make reasonable efforts toensure accommodation requests are metthroughoutthe recruitment process.

Index Everywhere Index Anywhere

Our corporate headquarters are in Toronto with major offices in New York Montreal Kitchener London San Francisco and many other global cities. As a major global advertising exchange we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

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