Senior Certinia and Salesforce Administrator
Senior Certinia and Salesforce Administrator
Posted on :
07-04-2025
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1 Vacancy
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Monthly Salary
$ 82000 - 164500
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
We start with the challenges you face then partner to drive to whats right for your business your people and your future. The proof is in our worldclass NPS score that consistently triples our competitors. We know how to listen carefully respond with agility and accelerate time to value.
When you partner with Point B youll experience the speed and confidence needed to spot critical pivots navigate complexity with ease and tailor technology to fit your needs.
Were ready to start generating your future today.
The Senior Certinia (fka FinancialForce) Application Administrator leads the administration optimization and support of our Certinia solution within the Salesforce platform. They are a key member of the IT team responsible for the technical leadership of our Certinia application working closely with Finance IT and Business Operations teams to ensure system stability scalability and alignment with company objectives. They have extensive experience with Certinia ERP and PSA modules strong expertise in Salesforce administration and a deep understanding of professional services and financial management workflows.
WHAT YOULL GET TO DO:
Application Configuration and Customization:
Design implement test and oversee technical solutions to meet business requirements and improve system functionality.
Collaborate with crossfunctional teams (e.g. Finance Sales) and Technical Program Managers to gather business requirements and translate them into technical specifications.
Partner with vendors and thirdparty service providers to resolve complex technical issues evaluate new features and implement solutions.
Collaborate with Data Engineering to ensure application data integrity and quality for the purposes of reporting and analytics.
Application Administration:
Maintain multiple Certinia and Salesforce environments including development testing and production ensuring optimal performance security and availability.
Contribute to identifying application change control best practices and ensure adherence to them when deploying changes across environments.
Stay abreast of Certinia and Salesforce releases manage system upgrades patches and enhancements.
Develop and maintain documentation for system processes configurations and customizations and user guides.
Work as a team with the Salesforce System Administrator to ensure solutions complement both systems.
Leadership and Application Roadmap:
Stay current with industry trends best practices and emerging technologies.
Contribute to longterm application strategy and roadmap including evaluating new technologies and making recommendations for system enhancements or remediations.
Identify opportunities for process improvements and automation to enhance efficiency and reduce manual efforts.
Mentor and lead more junior team members fostering their professional growth and technical skills.
Project Management and :
Participate in Agile activities contributing to sprint planning daily standups and retrospectives.
Work with Technical Program Managers to prioritize and manage multiple projects and tasks using project management tools like JIRA.
Develop and maintain project management artifacts including work schedules dependency diagrams standard operating procedures and risk assessments.
Collaborate with Change Management specialists to develop and execute communication and training strategies for system changes.
Incident Response & Disaster Recovery:
Provide Tier 2 & 3 support for user issues troubleshooting and resolving critical application problems.
Work with IT Infrastructure to implement and manage backup and recovery procedures to ensure data integrity and business continuity.
WHAT WE OFFER:
The ability to chartyour career path based on expertise and passions
An environment that encourages you to identify new opportunities and supports you in reaching your goals
The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model
The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients
A comprehensive flexible Total Rewards program that supports and recognizes each individuals unique needs and contributions to the firm
WHAT WE EXPECT YOUVE ALREADY DONE:
Technical Skills:
Proven experience in configuring optimizing and maintaining Certinia ERP and PSA modules across multiple environments including GL AP AR Revenue Management Billing Resource Management Workspaces and Project Management
Advanced knowledge of Certinia and Salesforce architecture data modeling development practices and integration methodologies.
The ability to navigate understand and interpret Apex and Visual force code for advanced troubleshooting deeper system analysis and collaborating effectively with development teams when needed.
Proficiency in Salesforce configuration including: workflows process builder flows validation rules formulas custom objects and fields security settings Lightning Experience and App Builder.
Handson experience with data migrations integration tools (e.g. Mulesoft Boomi) reporting tools (Tableau Salesforce Reports and Dashboards Power BI) and APIs.
Strong understanding of how to manage user access permissions profiles roles and data security within Certinia and Salesforce.
Deep experience with implementing and managing system upgrades patches and enhancements.
Strong understanding of IT change control processes and Salesforce Change Sets and deployment processes.
Experience with application backup and recovery tools and procedures.
Business Skills:
Excellent project management skills including the ability to manage multiple projects simultaneously.
Proficiency in using project management and work tracking tools such as JIRA.
Advanced knowledge of Agile methodologies and experience participating in or leading Agile teams.
Track record of leadership and mentoring skills with experience guiding more junior team members.
Ability to troubleshoot complex system issues and drive root cause analysis & resolution.
Experience in vendor management and collaborating with thirdparty service providers.
Familiarity with end user change management processes and the ability to develop effective communication and training strategies.
Strong analytical skills with the ability to identify process improvements and automation opportunities.
Excellent communication skills both written and verbal with the ability to translate technical concepts to nontechnical stakeholders.
Education & Experience:
Bachelors degree in Computer Science Information Technology or related field
5 years of applicable Salesforce and Certinia administration and support experience.
Ability to work remotely.
Ability to work onsite occasionally as needed.
Ability to travel occasionally as needed.
Ability to work nonstandard work hours occasionally as necessary.
Desired Qualifications Overview:
Certinia and/or Salesforce Administrator certification(s)
Experience with Certinia Services Estimator
Experience with Salesforce Backup tool for backing up data on the Salesforce platform.
Experience with Salesforce Marketing Cloud
Experience with Salesforce Communities
Experience with Salesforce API
Experience with Salesforce Mobile App
Experience with CONGA
Proficiency with APEX programming
THE KIND OF PEOPLE WE LOOK FOR:
Innate problem solvers who want to grow in a flexible collaborative culture
Those who have a growth mindset regarding training practice and evolving their skills
Versatile people who thrive on variety and challenge
Successful in ambiguous environments
Desire to and ability to learn
Passion for Point Bs Mission Vision Values & Culture
Gets it done brand and attitude
Ability to work from home
Ability to work nonstandard work hours when necessary.
COMPENSATION AND BENEFITS:
The estimated salary range for this role is $82000 $164500 USD per year.This salary range is provided as required by local and state law as applicable.Individual salaries vary on a number of factors including but not limited to geography skills education experience and unique qualifications where applicable.
Bonuses are awarded at Point Bs discretion and are based upon individual contributions and overall firm performance.
#LIRemote
INTRIGUED TO LEARN MORE
When you apply for this role your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.
WHAT MAKES POINT B DIFFERENT
We put our passion for change to work using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the worlds best talent. Be part of a collaborative culture where we build lasting relationships with each other our customers and our communities.
Employee Ownership We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a noncontributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company.
Point B is an equalopportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.You can read more about our commitment to diversity on our website.
Point B is committed to providing equal opportunities for persons with disabilities or religious observances which includes providing reasonable accommodation for in any individualswith disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team atorto request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.
Legal Information for Job Seekers can be accessed on our Careers Website.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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