Position : Office Services Coordinator
Location : Stuart FL
Duration : 12 Months Contract
Total Hours/week :40.00
2 days 9:306:00pm 2 days 10:307:00pm and 1 day 9:005:30pm
Description:
Skill sets most needed:
- Knowledge in DME supplies and Insurance
- Good computer skills working in multiple systems
- Detail oriented
- Good communication
- The ability to adapt to constant changes
Position Purpose:
- To audit revise and submit patient product orders for processing to Distribution.
- To include preparation and submission of order billing directly to patient or the insurance carrier
Primary Duties And Responsibilities:
- Enter or update customer data in Goldmine FastTrack and/or the Reorder program to ensure accuracy
- Create or merge patient accounts to ensure that the most accurate information is submitted for the patient order or billing
- Audit and update data relative to profit margins physician credentials and patient orders and billing codes to ensure order and billing accuracy
- Transfers data received in patient record to electronic documentation to attach to the electronic patient record
- Quality checks all orders before being approved and processed for order completion in distribution
- Reviews compiled billing codes order and patient demographic before processing patient billing via electronic claims submission
- Develops and maintains knowledge in medical terminology billing and insurance guidelines
- Ability to identify and professionally resolve order processing related issues
- Track daily production and submit daily sales logs to direct supervisor
Ancillary Duties And Responsibilities:
- Maintain a positive work atmosphere that embodies Liberators philosophy Professional excellence teamwork and integrity.
- Performs other duties and tasks as assigned
Reporting Relationship Responsibilities:
- No supervisory responsibilities
- Provides work direction only
- Provides work direction plus has responsibility for hiring promotions transfers performance management discipline and discharge.
Minimum Requirements Or Qualifications:
- (To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge skill and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
Education/Experience:
- High School Diploma or general education degree (GED);
- one to two years related experience and/or training; or equivalent combination of education and experience.
Skills:
Language:
- Ability to read analyze and interpret medical supply publications technical procedures and/or training tools.
- Ability to write internal and external business correspondence. Ability to effectively present information and respond to questions from management team members and/or customers.
Math:
- Ability to calculate figures and amounts such as discounts interest commissions proportions and percentages.
- Ability to apply intermediate math skills.
Reasoning:
- Ability to solve practical problems and deal with a variety of variables.
- Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
- Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason against outside factors.
Computer:
- Knowledge of Microsoft Office Applications Access or other database software.
Telecommunications:
- ability to utilize or knowledge of call center telecommunications software
Licensure or Certifications required:
- No certifications required
Work Requirements:
- Ability to work some evening shifts weekends and overtime as needed
Physical Demands:
- (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employee is frequently required to walk sit; use hands to finger handle or feel and talk or hear.
- The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 10 lbs.
Work Environment:
- (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this position the employee performs tasks in a temperature controlled office environment under normal office conditions.
- The noise level in the work environment is usually moderate. The work environment involves minimal exposure to hazards or physical risks which require following basic safety precautions.
Disclaimer:
- The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities duties and skills required for this position.
- The Company officers midlevel and entry level management staff may assign additional duties and responsibilities as needed.
- This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
- Employees will be required to follow any other jobrelated duties requested by their supervisor in compliance with Federal and State Laws.
Required Experience:
IC