Operations Manager Event Center

Student Union

Posted on : 07-04-2025

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1 Vacancy

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Job Location

San Jose, CA - USA

Monthly Salary

$ 70125 - 94875

Vacancy

1 Vacancy

Posted on : 07-04-2025

Job Description

Position Type:
Full Time Staff

Date Posted:
5/7/2024

Location:
San Jose CA

Job Title: Operations Manager Event Center
Department: Student Union Administration
Supervisor: Director Event Center Events and Programs
Location: Event Center
Classification: FullTime
FLSA Status: Exempt
Compensation Range: $70125 $94875

The Student Union Inc. is 501(c)3 nonprofit auxiliary that maintains three major facilities at San Jos State University in downtown San Jos California. These facilities include the Diaz Compean Student Union Building the Provident Credit Union Event Center and the Spartan Recreation and Aquatic Center. The Student Union Inc. functions as part of the Student Affairs Division on campus and is governed by a Board of Directors made up of a student majority faculty and administrators.

Mission
The Student Union Inc. of San Jose State University supports the development growth and wellbeing of students and the campus community by providing diverse programs desired services and quality facilities to enhance the collegiate experience.

Job Summary
The Operations Manager Event Center provides for the overall events and program operations scheduling and utilization of Provident Credit Union Event Center based on the Scheduling Guidelines approved by VPSA Athletics Director and CFO. Responsibilities include event booking and scheduling facility management event management supervision of facility and equipment reporting and submitting work orders for maintenance and repair custodial services managed by FDO.
The position reports to and receives general supervision and direction from the Executive Director.

Duties and Responsibilities

Under general supervision assists Director of the Event Center with service requirements for events to include venue prep strike conversions cleaning parking security ushering public safety medical and any other contracted and noncontracted services.
Assists the Director of the Event Center with the daytoday programming and operation of Provident Credit Union Event Center
Keeps accurate records of days and times for practices game day operations staffing hours and vendor; assist the Director with event settlements
Works with Technical Production staff on coordination of operations and production requirements for each event to include advancing events as assigned by the Director.
Performs regular facility inspections coordinates any maintenance needs and repairs with Facilities Development and Operations (FD&O).
Direct supervision and oversight for the Student Operations Supervisors.
Ensures coordination with outside service contractors and vendors as appropriate to meet programming and customer needs
Assist the Director on Risk Management with establishing safety policies procedures including the development training and administering of the EAP.
Insures all staff CPR First Aid forklift certification for staff and maintains files with HR
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Adheres to compliance laws policies and codes related to not forprofit corporations facility safety and concerns as well as state and CSU mandates.
Implements procedures to identify and correct potentially hazardous or unsafe working conditions. Mitigates risk where appropriate through knowledge of policies and procedures.
Knowledgeable in all aspects of event management and public assembly in an arena environment
Works with the contractors and FD&O to coordinate and oversee daily and event custodial services.
Ability to effectively communicate written and verbally and interact with a variety of venue clients including guests event presenters operational personnel oncampus departments thirdparty subcontractors supervisors coworkers and employees.
Perform additional duties as assigned.

Knowledge Skills and Abilities (KSAs)

Demonstrated high level of confidence in making strategic decisions good judgment and innovative and creative problemsolving skills.
Strong organizational skills and ability to coordinate organize and prioritize projects with attention to detail.
Outstanding organization and communication in both written and verbal skills and the ability to work collaboratively and strategically with a broad spectrum of contributing groups and administrative units throughout campus.
Demonstrated experience in planning and effectively executing events.
Demonstrated supervisory experience including selecting training coordinating evaluating and supervising fulltime and student employees with a commitment to professional and student development core competencies.
Knowledge of safety procedures and protocols including risk management practices and procedures and a comprehensive approach to program and event oversight.
Ability to work evening and weekend hours.
Willingness to support the Mission and Core Values of the Student Union corporation.
Experience in computer applications such as: Google Suite (Gmail Docs Slides Sheets Forms etc. Microsoft Office (Word Excel PowerPoint etc..

Physical Demands of Work Environment

The position works in a wide variety of environments including both a typical office as well as an indoor facility and outdoor aquatic programoriented environment.
The physical demands of this position are described below
Sitting walking twisting bending climbing pulling pushing squatting crawling kneeling balancing reaching and coordination (eye hand foot).
Fall (Slip Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
Heat illness/temperature extremes that result in heat stress exhaustion or metabolic slow down such as hypothermia.
Chemical exposure absorption through the skin inhalation or through the bloodstream that causes illness disease or death.
Lifting and carrying often 1025lbs frequently 2650lbs occasionally 5075 lbs.
Hearing and speaking to exchange information in person or on the telephone.
Dexterity of hands fingers and wrist to operate a computer keyboard and calculator.
In general the position works a schedule based on business needs 12 p.m. 8 p.m. Sunday Thursday may work evenings weekends and holidays as required.

Minimum Qualifications

Bachelors degree in Event or Sport Management Theater Arts or related field
2 Years of experience in event management and event security in an arena setting.
2 Years of staff supervisory experience preferably in a college/university setting.

*Preferred Qualifications

Masters degree in Event or Sport Management Theater Arts or related field.
3 years of experience working in an arena setting.
Experience in a large nonprofit corporation.

Benefits
This position is employed through Student Union at San Jose State University which offers an excellent benefits package including Medical Dental & Vision insurance (fully paid on selected packages by the company for the employee and dependents) Life and Supplemental Insurance Vacation Sick Leave paid Holidays 403(b) retirement program tuition reimbursement employee development opportunities and more.

Equal Opportunity/Affirmative Action
The Student Union of San Jos State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on
the basis of age ancestry citizenship status color creed disability ethnicity gender genetic information pregnancy marital status medical condition national origin race religion or lack thereof sex sexual orientation transgender or protected veteran status consistent with applicable federal and state laws. The Student Union and SJSU have a firm and unambiguous commitment to the active elimination of discrimination and the affirmative recruitment of a diverse multiracial community of students faculty and staff.

Background Check and Fingerprinting
Student Union employees are required to undergo and complete a successful background check that includes verification of employment and education as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work performed.
In some cases the background check will include a credit check and/or a Department of Motor Vehicles check as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union thirdparty vendor Accurate Background.

California State University (CSU) Learning & Development
Within the first month all employees are required to complete the following compliance online training sessions through CSULearn the Universitys employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from

Injury and Illness Prevention Program
Discrimination and Harassment for Supervisors/NonSupervisors
Gender Equity and Title IX Prevention Program (Title IX)
Data Security and FERPA
Mandated Reporters of Child Abuse

California Child Abuse and Neglect Reporting Act
All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Student Union

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Operations Manager Event Center

Student Union

Job Description

Minimum Qualifications

*Preferred Qualifications

Employment Type

Company Industry

Key Skills

About Company

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