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Why UnityPoint Health
Commitment to our Team Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Culture At UnityPoint Health you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing whats right for the people we serve.
Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in.
Diversity Equity and Inclusion Commitment At UnityPoint Health we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at
This position is responsible for the routine business office functions. This position performs sound accurate and timely bookkeeping procedures in relation to all aspects of the routine office duties. This position is also responsible for the collection and communication of all incoming and outgoing information to the pertinent customer.
Key Accountability
Greet patients and visitors with quality customer service and professionalism register and discharge all patients this includes securing and verifying all information relative to patient financial status and/or insurance coverage as well as receiving and recording payment on accounts.
Promptly and courteously answer incoming calls for single location greeting callers providing information transferring calls or taking messages as necessary. Responsible for the smooth and accurate flow of all internal and external telephone communication which could also include answering patient questions and/or scheduling appointments.
Responsible for collation and inputting of inpatient and outpatient charges keeping daily outpatient statistical records and for assisting in the care and maintenance of department equipment and supplies.
Basic UPH Performance Criteria
Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
Demonstrates ability to meet business needs of department with regular reliable attendance.
Employee maintains current licenses and/or certifications required for the position.
Practices and reflects knowledge of HIPAA TJC DNV OSHA and other federal/state regulatory agencies guiding healthcare.
Completes all annual education and competency requirements within the calendar year.
Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
Required Experience:
IC
Gig