Product Implementation Manager
Product Implementation Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Company Overview
Promise empowers utilities and government agencies to create flexible affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates helping individuals clear debts faster and reducing delinquencies for our partners.
We treat people facing financial difficulties with respect and dignity providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir Google Stripe and esteemed government leaders.
Backed by over $50 million in funding from top investors such as 8VC Kapor Capital XYZ Ventures and Howard Schultz weve been recognized as one of Fast Companys Worlds Most Innovative Companies of 2022.
Role Overview
As a Product Implementation Manager you will serve as a vital link between government agencies and their constituents crafting impactful software solutions that accelerate government relief programs. You will join a passionate team of engineers and operational experts committed to uplifting underserved communities. By deeply understanding customer challenges you will use strategic problem solving product intuition and empathy to deliver datainformed solutions where they are needed most.
What Youll Do
Demonstrate grit and a whatever it takes attitude to make our product successful with customers addressing challenges proactively.
Collaborate with government entities to understand diverse relief programs and evaluate customer needs cocreating innovative solutions.
Establish and track success metrics (e.g. program enrollment rates benefit distribution efficiency) to ensure our products serve a broad audience effectively.
Identify opportunities for product enhancements experimentation and launching new government relief initiatives.
Partner closely with engineers to adapt and enhance Promises solutions in alignment with customer goals.
What Will Enable You
A strong desire to empower people through government relief programs and enhance public service efficiency.
A minimum of 5 years of experience collaborating with government entities or highly regulated industries.
A completed undergraduate degree in a technical or analytical field such as Mechanical Engineering Math Electrical Engineering Computer Science etc.
A robust analytical mindset combined with a passion for using data to solve realworld problems.
Ability to travel as required by customer needs potentially 50 or more.
Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race color religion sex sexual orientation gender identity national origin disability genetic information age or military or veteran status. Additionally the Company complies with applicable state and local laws governing nondiscrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities pregnant individuals and those with sincerely held religious beliefs in accordance with applicable laws.
Promise engages in US government contracts and restricts hiring to US persons which includes US citizens and permanent residents (e.g. Green Card holders). Additionally candidates must reside in the US.
Required Experience:
Manager
Employment Type
Full-Time
