Product Manager - Clinical Care Solutions Service
Product Manager - Clinical Care Solutions Service
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Job Description
Job Description Summary
All activities providing the necessary ServiceSales support on pre and postcontractual administration & management for Ultrasound and Patient care products for south and east india region including srilanka bangladesh n bhutan. Terms & Conditions of the contract and the Management of claims. Also involves sale management and of upgrade Probes and spares activities. Also involves definition management and of contract estimating processes and activities to support tenders and project reviews. Impacts departmental operations and responsible for planning/. The role has some autonomy but is focused on of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition turn ideas into worldchanging realities and join an organization where every voice makes a difference and every difference builds a healthier world.
Job Description
Roles and Responsibilities
Responsible for the profitability and customer satisfaction for assigned contracts Provide both service agreement and time and material program management Assist in Servicesales campaigns for new contracts and proposals Assure timely resolution of customer issues and customer satisfaction for assigned contracts Interact with members of the customer service parts & transactional services field service repair service and/or other teams Function as liaison between internal organizations and customers for assigned contracts
Developing indepth knowledge of a product launch and new product introduction. Knowledge of margin calculations n profitability. Translate business strategy into a product strategy and roadmap.
Indepth understanding of key business drivers; Channel commercial management n drive is a necessary skill required. Understand customer needs and pain points and analyze competitors.
Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and onthejob training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
Knowledge of designing new product and contract schemes. Work with design marketing and customer support teams. Provide insights on key differentiators and messages.
A job at this level is likely to be an individual contributor with proven interpersonal skills.
Required Qualifications
Graduate degree from an accredited university or college with Masters Degree with at least 8 plus years of experience.
This role requires advanced experience in the Services & Customer Contract Management.
ServiceSales support on pre and postcontractual administration & management for Ultrasound and Patient Care Products
Desired Characteristics
Strong oral and written communication skills.
Demonstrated ability to analyze and resolve problems.
Strong TechnoCommercial skills and business acumen is desired.
Ability to document plan market and execute product launches & schemes.
Excellent negotiation skills.
Experienced Channel partner management skills.
Strict Adherence to integrity Legal and compliance for business practices is very much required.
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into worldchanging realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.
Disclaimer: GE HealthCare will never ask for payment to process documents refer you to a third party to process applications or visas or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call please fill out the form below: Information Relocation Assistance Provided: Yes
Required Experience:
IC
Employment Type
Full-Time
