Help Desk Consultant
Help Desk Consultant
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1 Vacancy
Job Description
We have an opening for a Help Desk Consultant in our Customer Support Department.
If you think you have what it takes you can apply for this position that is based at our Head Office in Parklands Cape Town.
As a Help Desk Consultant your responsibilities will be to assist our endusers in logging calls troubleshooting and escalating calls to the relevant departments. The vital part of your work involves you knowing the basics of hardware and software troubleshooting. The key success criteria for this role are a combination of excellent written and verbal communication skills as well as a cando attitude.
This position is for you if you are punctual reliable and consider yourself a team player. You will enjoy it if you perform well under pressure and thrive in problemsolving environment. We welcome applications from IT graduates with A and N certification however well consider candidates with experience only too!
Our clients are in the retail industry we support them beyond 8:00 to 17:00. The team works shifts of 8 hours between( 6:30 23:00 standby and overtime can be required from time to time.
This is a great opportunity to kick start your career at Spinnaker Software.
Required Experience:
Contract
Employment Type
Full-Time
