Senior Application Administrator
Senior Application Administrator
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$ 91068 - 119496
1 Vacancy
Job Description
Position Profile
The Senior Application Administrator is responsible for leading coordinating and overseeing thesystem technical administration maintenance configuration and IT support of complex enterprisewide applications that address the business requirements of the state courts system. This position provides seniorlevel technical expertise to all application administration functions.
Reporting to an Information Technology Manager Information Technology Supervisor or equivalent this is a seniorlevel position that works independently and exercises decisionmaking responsibility commensurate with the high level of technical expertise required of the position. Work products are expected to be of the highest quality and utilized to review and evaluate the technical work products of lowerlevel application administrators. This seniorlevel position coordinates application technical administration actions within the team and across the enterprise. Ability to complete complex tasks using advanced knowledge and skill including developing new processes and working with internal and external customers and stakeholders. May perform lead worker duties if assigned.
Washington Courts Employment Opportunity
Administrative Office of the Courts
Senior Application Administrator
Information Services Division
Our Mission: Advance the efficient and effective operation of the Washington Judicial System.
The Administrative Office of the Courts (AOC) is looking for topperforming employees who embody its core valuesintegrity inclusion accountability and teamwork.It is committed to both employee growth and worklife balance.
Our diversity and inclusion efforts include embracing different cultures backgrounds and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job #:202527
Status:Regular FullTime
Location:Olympia Washington
Salary:Range 72: $91068 $119496 per year (DOQ).
Opens: March 25 2025
Closes:April 15 2025. AOC reserves the right to close the recruitment at any time.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State seek more information about residency requirements from the AOC hiring manager of this recruitment.This position requires at least one 1 day per week working onsite at AOC facilitiesDuties and Responsibilities
- Leads collaboration efforts with customer business analysts and other IT resources to administer application configuration operation maintenance security integrations workflows reports and other key features.
- Responsible for ensuring software compatibility with other existing software.
- Responsible to identify and mitigate security vulnerabilities.
- Coordinates directly with software vendors on issues upgrades and support requirements.
- Works with Infrastructure to determine specifications for new hardware and configurations required by the applications.
- Leads staff activities to upgrade the applications this position supports.
- Resolves application software issues within critical applications.
- Responds to customer service requests and provides seniorlevel consulting and troubleshooting.
- Advises journeylevel staff on resolution of service requests of moderate (Tier 2 complexity related to assigned applications.
- Responsible for the resolution of service requests of major (Tier 3 complexity related to assigned applications and coordinates with vendor for timely resolutions.
- Maintains integration applications works with the vendor if needed and handles new integration requests.
- Responsible for handling sensitive public audit requests and running reports.
- Analyzes application issues conducts indepth research and provides recommendations on solutions based on business and technical objectives.
- Oversees the administration of IT applications and associated components with the entire application support team.
- Performs validation and tests for all changes to application configuration operation security workflows reports and other key features.
- Communicates application problems and issues to key stakeholders including vendors and court/agency leadership.
- Proactively monitors application performance to identify emerging issues.
- Develops system release documentation and communication.
- Responsible for end user application security access maintenance.
- Formulates routines and standards of practice to complete assigned tasks.
- Creates and maintains documentation for research and reference.
- Automate redundant manual tasks.
- Performs other duties as required.
Qualifications and Credentials
A combination of education and experience demonstrating a working knowledge of the duties responsibilities and competencies of the Senior Software Developer may substitute for the qualifications listed.
- A Bachelors degree in Information Technology Computer Science OR closely allied field AND
- Eight 8 years of experience in a complex information technology environmentTO INCLUDE:
- Five 5 years of experience as an administrator on an enterpriselevel complex application.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE EDUCATION KNOWLEDGE SKILLS AND ABILITIES
- Advanced knowledge of multitier distributed application server and network architecture server administration concepts application access and least privilege security principles IT change management processes serviceoriented technologies basic network principles business process analysis and the design of repeatable processes.
- Skill using version control systems web services and/or automated build/deploy agents.
- Advanced skills conducting triage and troubleshooting of application issues with server software network and desktop software.
- Ability to create flowcharted procedures for Tier 1 and Tier 2 application administration functions to all resolution at the appropriate level.
- Highly proficient at SQL and writing of custom queries.
- Skills at managing software support and upgrade risks and develop upgrade plans to mitigate security risks.
- Ability to develop system and process documentations and technical documentation for the endusers.
- Knowledge of the fundamentals of Enterprise Architecture and understanding of the interactions between enterprise applications and other systems.
Supplemental Information
- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
The AOC is an equal opportunity employer and does not discriminate based on gender pregnancy race color national origin ancestry religion creed physical mental or sensory disability (actual or perceived) use of a service animal marital status sexual orientation gender identity or expression veteran or military status age HIV or Hepatitis C status or any other basis protected by federal or state law. Persons of disability needing assistance in the application process or those needing this announcement in an alternative format please contact the AOC Human Resource Office ator faxor via email to.
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
SPECIAL NOTE: Before a new hire a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job.
Required Experience:
Senior IC
Employment Type
Full-Time
