Job Description:

Workday Analyst

Basic Function:

The Workday Analyst provides technical and business process support to the subject matter experts using Workday Student researching and resolving business and process problems and recommending technical solutions to meet requirements.

Position Description:

The Workday Analyst serves as the daytoday contact for subject Workday matter experts providing technical and business process support. This role will work closely with academic and administrative partners to provide functional and technical support within the Workday Platform. This position requires indepth knowledge of Workday modules and a strong understanding of best practices within the Workday framework.

The Workday Analyst partners with other departments including Human Resources Finance Academic Affairs Student Life Information Technology Services and other subject matter experts to support process improvements reporting and technical configurations. This role requires a deep understanding of Workdays technical architecture integration capabilities and best practices. as well as an understanding of relationships and dependencies between Workday modules including Human Capital Management HCM) Payroll Financial Management and Student.

Primary Responsibilities:

• Collaborate with crossfunctional team including ITS personnel academic administrators and endusers to address intricate system challenges and implement enhancements in alignment with Fairfield Universitys strategic objectives

• Provide daytoday support for functional & technical operations in Workdaymodules coordinating solutions to systems issues and prioritizing system enhancements

• Support report development and testing including developing advanced calculated fields and conditional logic in reports and business processes to provide customized reports and maintain data integrity.

• Support Workday integrations using Workday Studio Enterprise Interface Builder (EIB) and other integration tools to ensure seamless data flow between Workday and other systems

• Support for thirdparty enterprise systems that provide a service within assigned functional areas

• Maintain tier 1 support for security and technical requests in assigned functional areas

• Configuration and Testing: Configure and maintain Workday modules based on business requirements and develop and execute comprehensive test plans to ensure high quality prior to deployment

• Maintain an uptodate knowledge of Workday products administration best practices and agile methodology best practices.

• Perform regular system audits to ensure data accuracy integrity and compliance with company policies and standards

• Technical Documentation and EndUser Support: Create and maintain technical documentation including system design integration specifications configuration changes and system updates; assist in developing user procedures guidelines and training materials within Workday

• System Improvement and Innovation: Stay current with Workday releases updates and new features evaluating their potential impact on the organizations processes

• Research new releases and upgrades and collaborate with the Workday team to provide recommendations regarding their use by the organization

• Support projects to roll out new modules and functionality including requirements documentation design UAT testing implementation and training.

• Maintain uptodate knowledge of policies practices and activities within the functional areas of the organization you are assigned to support.

• Represent assigned subject matter areas as requested by the Data Governance Committee and at cross functional meetings ensuring data accuracy consistency and completeness.

• Facilitate weekly cross functional meetings with key stakeholders to manage issues and updates

• Promote adoption and best practice of Workday suite amongst the usercommunity.

• Assume additional responsibilities as required.

Experience:

• 35 years of Workday Platform experience required

• At least 35 years of relevant experience with Student Finance HCM or Payrolloperations

• 13 years of Workday reportwriting experience

• Workday Studio experienced and knowledge of advanced calculated fields

• Workday Prism experience preferred

• Experience with other business intelligence tools such as Power BI and the Microsoft Office suite

• Experience with data governance and reporting and/or integration processes procedures and best practices.

• Workday accreditation (certification) in Workday Student Workday Financials and/or HCM (strongly desired).

• Workday Pro Certifications in Student Finance Integrations Reporting and/or Security (strongly desired).

• Previous experience in an information technology environment

• Previous experience in higher education a plus

• Workday Implementation experience with other Workday modules such as Workday Student Journeys Adaptive Insights Learning Prism and Extend a plus

Knowledge and Skills:

• Strong leadership planning organizational and project management skills

• Selfdirected approach with a high degree of initiative to investigate and resolve issues

• Excellent organizational and time management skills

• Exceptional written and verbal communication skills

• Strong attention to details

• Strong work ethic intellectual curiosity good judgment mature and positive attitude

• Strong written verbal visual presentation and interpersonal skills collaborative team member

• Working knowledge of accounting general ledger structure and basic financial statements

• Experience working closely with nontechnical business owners on a technical solution

• Ability to understand business processes workflows and requirements

• Ability to work multiple tasks

• Excellent analytical and problemsolving skills

• Excellent customer service skills

• Excellent oral and written communication skills

• Strong attention to detail and ability to meet deadlines

• Envisions and proposes new methods to perform tasks and accepts new and ongoing initiatives objectives and solutions to gain soughtafter results

• Anticipates and embraces change; demonstrates willingness to achieve acquire and utilize new skills and challenging tasks; and is flexible in changing conditions

Supervises:N/A

Education:

• BA degree in technology field or commensurate professional experience

Working Conditions:

• Oncampus work preferred; remote and hybrid work arrangements will be considered upon request.

• Some occasional travel to Workday training and annual Workday Rising Conference.

• May require occasional evening and/or weekend work.

Please note this position is not eligible for immigration assistance.

Category:

Performs such other duties responsibilities and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties responsibilities activities and/or qualifications required or expected of employees assigned to this job. Duties responsibilities and activities may change and new ones may be assigned at any time with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

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